Senior Product Manager - Consumer

Rec Technologies•San Francisco, CA

4d•Onsite

About The Position

Rec is using AI to reimagine how the world plays, participates in community, and gets active. Our vision is simple: more recreation for everyone. We sit at a rare intersection — a consumer product loved by everyday players and an enterprise platform trusted by the organizations that power recreation. The Senior PM for Consumer will own the experiences that staff and everyday residents actually touch — the moments that make or break whether someone comes back to book again. This spans everything from the end-to-end booking experience, to the front-desk membership and check-in flow that staff run every single day. The ideal candidate obsesses over the details of a great consumer product, but also understands that at Rec, "consumer" means two audiences: the resident booking a court, and the staff member helping them do it at the front desk. The role requires thinking in flows, friction points, and conversion.

Requirements

7+ years of relevant experience (PM, founder, or equivalent).
A track record of owning consumer-facing product experiences from research through launch.
Strong communicator and relationship-builder across all levels of an org.
Comfortable in fast-moving, ambiguous environments — you find the signal in the noise.
A Simplifier. You distill thorny problems into elegant, high-impact solutions.
A proven executor. You've shipped a wide variety of features across multiple launches and know how to rally a team under tight deadlines.
Genuinely curious about AI. You're already using AI tools in your workflow.
Excited about building for two audiences at once — the end customer and the staff member serving them.

Responsibilities

Own Rec's core booking experience end-to-end
Set the bar for what a delightful, modern recreation experience looks like — for both the person booking and the person behind the desk.
Partner closely with design to craft experiences that feel like the best consumer apps people use every day, not government software.
Use data and qualitative research to find where residents and staff get stuck, and turn that into a clear, prioritized roadmap.
Identify where AI can remove friction for end users — smarter recommendations, faster booking flows, and easier front-desk workflows.
Partner with customer-facing teams to understand how different cities and organizations use these flows, and build for that range without losing simplicity.