Senior Product Manager, Commercial

Luxer One • Sacramento, CA

4d • $140,000 - $175,000 • Hybrid

About The Position

Luxer One designs and deploys intelligent locker and access systems across multifamily, commercial, enterprise, and entertainment markets in North America. As an Assa Abloy company, our products are connected hardware, including physical locker systems with embedded firmware, cloud management, IoT device networks, and mobile interfaces, deployed at thousands of locations and processing millions of transactions annually. Our commercial portfolio includes Luxer One, DropLocker, American Locker, and Luxer Trace, and it is growing. This role requires a Senior Product Manager who understands the foundational role of hardware and the intelligence provided by software.

Requirements

• Seven or more years of product management experience with the majority spent on physical hardware products.
• Direct connected hardware experience: physical devices with cloud connectivity, remote management, OTA update capability, and fleet-scale deployment in a commercial or enterprise context.
• NPI ownership: led hardware development programs from requirements through manufacturing and field deployment, with experience working directly with contract manufacturers.
• Revenue and margin accountability: owned pricing decisions, business cases, and commercial performance for a hardware product line.
• Technical depth across the connected hardware stack: embedded firmware constraints, cloud device management, connectivity protocols, and mobile interfaces.
• Multi-product or multi-portfolio experience: managed more than one hardware platform simultaneously.
• Demonstrated AI fluency: in product thinking and PM workflow — active usage.
• Experience at a company manufacturing and deploying connected hardware at commercial scale (IoT, access control, smart lock, asset tracking, industrial IoT, or similar) is strongly preferred.
• Direct experience with device management platforms, MDM, or fleet monitoring tooling for connected hardware at scale is strongly preferred.
• Background at a startup or growth-stage hardware company where you had broad NPI and commercial ownership is strongly preferred.
• Experience with access control, smart locker, asset management, or connected physical security products is strongly preferred.
• Enterprise sales cycle experience is strongly preferred.

Nice To Haves

• Experience at a company manufacturing and deploying connected hardware at commercial scale — IoT, access control, smart lock, asset tracking, industrial IoT, or similar
• Direct experience with device management platforms, MDM, or fleet monitoring tooling for connected hardware at scale
• Background at a startup or growth-stage hardware company where you had broad NPI and commercial ownership — not a specialist PM inside a large hardware organization
• Experience with access control, smart locker, asset management, or connected physical security products
• Enterprise sales cycle experience: you have partnered on deals with multi-stakeholder buying processes and understand how enterprise customers evaluate and justify hardware investments
• Manufacturing cost reduction and VA/VE program experience

Responsibilities

• Own the hardware product roadmap across the commercial portfolio, including control boards, IoT gateways, connected locker hardware, access systems, and next-generation platform programs.
• Lead NPI programs end to end: requirements definition, hardware design review, DVT and EVT validation, manufacturing ramp, certification and compliance, and field deployment readiness.
• Work directly with the Las Vegas manufacturing team and contract manufacturing partners on design for manufacturability, cost targets, BOM management, and production quality.
• Own the hardware product lifecycle, including EOL planning, cost reduction programs, and platform succession decisions.
• Partner with the embedded systems team on firmware requirements, over-the-air update architecture, and device management capabilities.
• Own the connected device strategy for the commercial hardware portfolio, defining how devices connect, are provisioned and enrolled, monitored and managed at scale, and how OTA updates are deployed safely across deployed fleets.
• Define requirements for device telemetry, remote diagnostics, fleet health monitoring, and device management platforms, working with cloud and embedded engineering on implementation.
• Drive the product roadmap for device management capabilities that reduce field service costs, improve uptime, and enable new commercial service models.
• Carry a revenue and margin lens on every hardware product decision, including cost targets, pricing strategy, and the business case behind every new product introduction.
• Own go-to-market for hardware launches: pricing and packaging, sales enablement, positioning, and launch execution in partnership with the VP Sales and Senior Product Marketer.
• Build and defend business cases for new hardware programs, including market sizing, investment rationale, revenue models, and payback period.
• Partner directly with sales and account management on enterprise opportunities that require hardware product expertise, joining customer conversations, helping close deals, and bringing market signal back.
• Lead customer and market discovery for new commercial hardware initiatives, building conviction from direct observation in the field, at customer sites, and at industry events.
• Translate market signal into technically grounded hardware specifications that manufacturing partners can build and engineering teams can implement.
• Serve as the technical product authority for commercial hardware in cross-functional planning, representing hardware requirements, constraints, and capabilities in roadmap, NPI, and strategic discussions.
• Identify where AI capabilities create real product value in the connected hardware portfolio: predictive maintenance, anomaly detection, AI-powered fleet management, and agentic workflows for device operations.
• Apply AI tools actively in the PM workflow: spec generation, competitive analysis, discovery synthesis, and cross-portfolio coordination.

Benefits

• $140,000 – $175,000 base salary, commensurate with experience
• Annual performance bonus tied to commercial hardware revenue and NPI milestone delivery
• 401(k) with employer match
• Competitive health, dental, and vision benefits
• Accrued Paid Time Off, Sick Leave, Floating Holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed