Senior Product Manager, Commercial Solutions, MyHealthTeam

Swoop Airlines and Aviation•San Francisco, CA

5d•$185,000 - $200,000•Hybrid

About The Position

MyHealthTeam, a Swoop company, runs online communities to help people facing chronic conditions and rare diseases by bringing together medically sound information and the experience of real people. Patients find each other, ask questions, and get actionable information. This engagement makes their commercial solutions valuable to pharma and agency partners who can reach condition-specific communities through sponsored content, patient education, awareness programs, and custom media experiences. This creates revenue that keeps the communities free for patients. The company is looking for a Senior Product Manager to lead the Product Team for commercial solutions, focusing on innovative solutions that excite pharma partners and agency clients about engaging with and educating patients and caregivers. The goal is for every solution to earn its place with patients and offer unique value to partners. The role involves partnering with Business Development and Sales Solutions teams to translate market signals into buildable solutions, and collaborating with operational teams (Content & Editorial, Sales Ops, Acquisition and Product Marketing, Alliance Management) to bring new solutions to life. The Senior Product Manager will also monitor the performance of in-market solutions for iteration and improvement. The role is within a Product Team of six, working closely with counterparts focused on user growth and engagement, and with a builder team rapidly transforming to an AI-driven product development lifecycle.

Requirements

5+ years of product management experience, with a strong track record of shipping high-impact products
Product judgment and the ability to work with ambiguity
Sufficient technical fluency to understand existing capabilities and identify when new development is likely required
Demonstrated ability to build business cases that link product decisions to commercial outcomes and long-term scalability
Experience partnering with Sales, Sales Ops, or revenue teams and experience with monetization, pricing, packaging, or revenue-focused product work in a B2B2C model strongly preferred
Strong analytical skills and a metrics-driven approach to experimentation and optimization
Excellent communication, collaboration, and influencing skills, with the ability to align cross-functional stakeholders and senior leaders without direct authority
Comfort operating in a fast-paced, ambiguous, high-growth environment
Familiarity with developing rapid prototypes using AI tools (Figma Make, Lovable, Claude Code, etc.)
Experience partnering with both AI-native and traditional software development approaches is a plus
A passion for improving health outcomes
Prior experience in digital media, publishing, healthcare, agency, or pharma companies

Nice To Haves

Experience partnering with both AI-native and traditional software development approaches is a plus

Responsibilities

Lead Zero to One Development for Community Commercial Solutions
Serve as the Product Team’s lead for developing new commercial solutions that serve patients and sustain durable revenue.
Take market signals, client feedback, and business inputs and translate them into scalable product roadmap priorities.
With Sales Solutions, identify opportunities where Swoop can differentiate or create commercial value.
Prototype concepts for client feedback to rapidly iterate toward market fit.
Identify where existing capabilities can be productized or configured and where net-new development is genuinely warranted — championing scalability over one-off builds.
Translate concepts into clear product requirements and steer them through the product development lifecycle, from discovery to launch and continued improvement.
Partner with Operations teams — from Content to Analytics — from the outset so commercial solutions can be set up, launched, and supported with ease.
Serve as the Product-side partner to Sales Solutions, and advocate for roadmap investments to make solutions easier to create, package, scale, and support.
Rapidly scope, size, and prioritize inbound requests from Commercial teams.
Bring a monetization point of view into roadmap planning and develop 12-18 month priorities to grow revenue and differentiate commercial solutions.
Support integrated storytelling across Swoop’s products and solutions.
Stay accountable beyond launch — monitor how solutions perform in market and drive ongoing optimization so they continue to deliver value as adoption, member needs, and the market evolve.
Convert quantitative and qualitative data into actionable insight, connecting product decisions to innovative partner solutions that also provide value to our members.
Use a test-and-learn approach to validate demand and refine solutions, keeping scalability as the bar for what’s worth expanding.
Continuously improve how the Product Team approaches monetization, including thoughtful use of AI tools to accelerate analysis, modeling, and decision-making.