About The Position

The Mission: We aren't just adding a chatbot and calling it a day. We are rebuilding the DNA of our platform with Artificial Intelligence at the core. As a Senior Product Manager, you will be the connective tissue between cutting-edge technology and real-world utility. Your goal is to ensure AI isn't a siloed "innovation project" but a fundamental driver of value across every module of our InsuranceNow product. You’ll work with cross-functional teams to identify where AI can automate the mundane, augment the complex, and provide decision support that feels like magic (but is actually just great engineering).

Requirements

  • Deep working knowledge of LLMs, RAG, Agentic design and concepts, evaluations, and prompt engineering.
  • Ability to design and run "small-bet" evaluations to validate AI performance and results.
  • Mapping complex business logic to AI-driven workflows.
  • You’ve built and shipped AI products that solve real-world problems—not just prototypes.
  • Demonstrated ability to embrace AI tools in your own workflow to drive your own productivity and innovation.
  • You use insights, not just intuition to make decisions and continuously improve the product.
  • You can explain RAG to a stakeholder and ROI to an engineer without losing anyone in translation.
  • You thrive in the "grey area" of emerging tech and can pivot when the data (or the model) changes.

Nice To Haves

  • Experience with Claude Code and writing skills are a plus.
  • Understanding the nuances of Property & Casualty insurance, or other highly regulated industry.
  • You have experience navigating the regulatory and data privacy complexities of the P&C Insurance industry.

Responsibilities

  • Assess products and workflows to identify high-impact opportunities for AI-enabled processes and use cases. Map use cases to clear outcomes and define the necessary guardrails.
  • Partner with PMs across all areas of the product to "AI-enable" their roadmaps. Act as the internal consultant who helps them see the "how" and "why" of AI workflows and orchestration.
  • Run lean experiments and evaluations with rigorous success criteria to prove value before scaling, and guide other PMs on how to run experiments and evals in their product areas.
  • Triage user feedback, reproduce issues, file crystal-clear bugs, and maintain a high standard of backlog hygiene for AI-specific work.
  • Help shape the future of our product and set the standards for how AI is applied within the industry.

Benefits

  • health, dental, and vision insurance
  • paid time off
  • company sponsored retirement plan
  • annual company bonus plan
  • commissions
  • long term incentive awards
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