AI Product Strategy & Operations

TruckSmarter•San Francisco, CA

2d•Onsite

About The Position

Logistics is one of the single largest industries in the world. Globally, logistics is an $8-$12 trillion dollar industry and in the US alone, ~$2 trillion, representing ~10% of GDP. A single percent of improvement drives profound change to every corner of the world—from the cost of our goods, to the livelihoods of local communities, to even the impact on our environment. To reshape the industry, at TruckSmarter, our focus is first on truck drivers. Trucks move 71% of freight in America (~$1T annually) & the trucking industry represents nearly 6% of the full-time jobs in the country. If you look around you, every item has sat on a truck at one point on its journey to you. However, despite the industry being one of the greatest levers of innovation throughout history, it is still deeply fragmented & structurally misaligned. Our mission is to fix that—and we need your help.In this role, you must be execution-oriented and data-driven. You will own initiatives that directly help shape TruckSmarter’s strategic directions, operationalize and optimize key product surface areas, and empower the wider company to make data-informed decisions.This role requires deep problem-solving, comfort navigating ambiguity, and extensive experience extracting, analyzing and presenting complex datasets to assist decision-making.

Requirements

3 to 5 years of experience in business operations, analytics, or product roles, ideally in tech, consulting or finance industries
Proficiency in SQL and experience working with large, complex datasets
Strong business acumen
Bias for action. You’re comfortable rolling up your sleeves, getting in the weeds, and driving progress directly
Effective communication skills, with the ability to influence stakeholders through clear, compelling storytelling
A demonstrated curiosity about how things work, and a continuous drive to make systems and processes better over time

Nice To Haves

Basic to medium level programming knowledge is a plus
Exposure to multiple industries from prior professional experience is preferred

Responsibilities

Own initiatives that directly help shape TruckSmarter’s strategic directions
Operationalize and optimize key product surface areas
Empower the wider company to make data-informed decisions
Leverage analytical and technical skills, and take a hands-on approach to solve the most burning problems faced by TruckSmarter and our customers
Partner with product and engineering teams to put together prototype and test both external- and internal-facing product ideas
Work closely with engineers to get them productized
Learn and explore the latest technologies and put them into practice to supercharge your productivity
Digest multi-faceted business context and work closely with the leadership group to ensure critical business questions are answered
Present analytical insights in an easily digestible way to help inform key decisions
Drive TruckSmarter forward by owning projects to address and solve the hairiest internal or external problems we face
Build user-facing prototypes
Collaborate with the product and engineering teams to develop product features
Ideate the right questions to answer or metrics to monitor for a given product area
Create dashboards to monitor them
Curate actionable insights
Partner with members in the engineering team to upkeep our data pipelines