Senior Product Manager (AI Care Management)

Pair Team

4d•$195,000 - $220,000•Remote

About The Position

As a Senior PM on Pod-Agents, you will drive the product vision and roadmap for our AI agent platform: the system that helps frontline care managers do their best work, reducing administrative burden, surfacing the right information at the right time, and creating more space for human connection with the patients who need it most. This is a high-autonomy IC role that sits at the intersection of clinical reality and technical possibility. You'll work directly with engineering, clinical operations, and our Chief Medical Officer to define what we build, why it matters, and how we know it's working. You'll be the connective tissue between care teams who understand the problem and engineers who can solve it.

Requirements

4+ years of product management experience, with at least 2+ years in healthcare, care delivery, or a similarly regulated and complex domain.
A track record of owning a product area end-to-end - driving roadmap execution and influencing outcomes across Engineering and Clinical stakeholders.
Experience building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients.
Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration.
Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences.
Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts.

Nice To Haves

Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs.
Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients.
Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools.
Experience at a value-based care company, care management organization, or digital health startup.

Responsibilities

Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You'll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas.
Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop.
Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field.
Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents.
Navigate ambiguity with structure. This is greenfield product work in a regulated domain – you’ll make good calls with incomplete information, and know when to slow down and learn more before moving forward.
Own the cross-functional alignment across Pod-Agents, ECM, and Access, driving the shared understanding of what we're building, why it matters,and how it connects to Pair Team's broader care delivery model and partner programs.
Keep stakeholders informed and united at every stage — writing crisp updates, running efficient reviews, and managing across clearly so leadership always has the context they need and the team stays focused on building.

Benefits

Competitive salary: $195,000 - $220,000
Equity compensation package
Flexible vacation policy – take the time you need to recharge
Comprehensive health, vision & dental insurance
$50 employer contribution to active HSA accounts
401k through Guideline
Life insurance and AD&D
Monthly $100 work from home expense stipend
We provide the equipment needed for the role
Opportunity for rapid career progression with plenty of room for personal growth!