Senior Product Manager, Agentic Payments (Digital Labs)
About The Position
Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand. We are seeking a Senior Product Manager to drive the development and delivery of Agentic Payment capabilities for our Card Members. This Senior Product Manager will focus on the strategy and execution of the frameworks, features, and services that enable seamless, secure transactions across various channels. This person will build a strong command of emerging agentic commerce protocols, existing card payments infrastructure, and new interaction models. They will lead new integrations across multiple partners, shape the end-to-end customer experience, and drive innovation at the intersection of AI, payments, and digital trust.
Requirements
- Senior Product Manager experience
- Experience with emerging agentic commerce protocols
- Experience with existing card payments infrastructure
- Experience with new interaction models
- Experience leading new integrations across multiple partners
- Experience shaping end-to-end customer experience
- Experience driving innovation at the intersection of AI, payments, and digital trust
Responsibilities
- Drive the development and delivery of Agentic Payment capabilities for Card Members.
- Focus on the strategy and execution of frameworks, features, and services that enable seamless, secure transactions across various channels.
- Build a strong command of emerging agentic commerce protocols, existing card payments infrastructure, and new interaction models.
- Lead new integrations across multiple partners.
- Shape the end-to-end customer experience.
- Drive innovation at the intersection of AI, payments, and digital trust.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
