Senior Product Manager, 5G As A Service for Government

T-Mobile•Parsippany, NJ

2d•$121,600 - $219,400•Onsite

About The Position

The Senior Product Manager, 5G Advanced Network Solutions (ANS) for Government is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder. This role is accountable for T-Mobile's internal and external products, platforms, services, and experiences. The Senior Product Manager identifies customer problems/unmet needs, assesses technical feasibility, aligns with business objectives, secures funding, and leads cross-functional teams to deliver solutions. This role will champion customer solutions leveraging T-Mobile’s nationwide 5G Stand Alone network, focusing on technologies like Network Slicing, Local Breakout, and Private 5G Networks. The role requires building and maintaining strong relationships with customers, industry partners, and internal stakeholders. The ideal candidate is a "jack-of-all-trades" with deep customer empathy, strategic thinking, commercial, analytical, and leadership skills to deliver differentiated products that drive growth.

Requirements

Bachelor's Degree (Required)
7+ years of relevant Product Management experience.
Advanced level understanding of customer experience.
Experience launching products in the Government / Public Safety segment
Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required)
Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Familiarity with 5G Network technology, including Network Slicing, Local Breakout, and Private 5G Networks.
Familiarity with key challenges and strengths within the 5G ANS for Government space.

Responsibilities

Owns product end to end for complex or cross-platform solutions, including creating, managing, maintaining, and communicating product vision and roadmap.
Identifies target customers and designs/drives end-user product research.
Partners with business, stakeholders, and leadership to understand customer experiences and identify opportunities.
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues and assess opportunity size and impact.
Conducts cost-benefit/ROI/NPV analysis and competitive product analysis to support decision-making.
Works with stakeholders to secure and maintain product funding.
Anticipates industry trends and analyzes potential impacts or opportunities to incorporate into the product process.
Communicates, influences, and sells ideas at VP level and below, including delivering product presentations.
Drives ad hoc analysis and presents information to executive-level management.
Influences product feature set and positioning strategies to improve customer experience and drive growth.
Works with external third parties to assess partnerships and licensing opportunities.
Maintains current understanding of tech trends and assesses their impact on the roadmap or innovation opportunities.
Leverages customer insights for product vision, strategy, roadmap, and priorities.
Actively meets with customers to build empathy and understand their needs and priorities.
Creates, manages, and fosters an active Voice of Customer (VOC) feed.
Looks for opportunities to delight or meet customers' unmet needs.
Evangelizes and advocates for the customer internally and externally.
Creates an environment and culture where the team is immersed in a customer-first mindset.
Tests ideas with real customers to ensure the product delivers the desired benefit.
Translates product/platform strategy by writing detailed requirements and creating necessary documentation.
Owns and manages the product backlog and priorities with business and technology partners.
Scopes and ensures alignment on prioritization of activities based on business and customer impact.
Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into the roadmap.
Ensures existing production defects are factored into regular backlog prioritization for resolution.
Collaborates with stakeholders and Dev/Execution teams to create and communicate anticipated release schedules.
Generates and maintains dashboards and reports that track product health and success metrics.
Conducts Product Quarterly Business Reviews (QBRs) and Steering meetings.
Runs beta and pilot programs with early-stage products and samples.
Collaborates with advertising and public relations to promote products.
Supports sales, marketing, and other stakeholder teams with necessary product knowledge and documentation.
Assists with the overall execution of the software development process, from strategy and architecture through deployment and support.
Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions.
Accountable for product quality and performance in the production environment.
Accountable for product team response in the event of critical or high-impacting defects, including communications to stakeholders.
Manages the development of adoption tools and training materials.
Identifies execution, operational, or organizational issues that impede product success and drives improvement plans.
Collaborates and develops positive working relationships with various teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance.
Works with outside partners and other third parties.
Develops positive working relationships with Customer groups or Customer Representatives.
Maintains professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Develops adoption tools and training material.