Senior Product Engineer

Jungheinrich Lift Truck Corporation•Houston, TX

6d•Hybrid

About The Position

Jungheinrich Lift Truck is seeking a Senior Product Engineer to support the integration, testing, implementation, and continued development of assistance systems for the North American market. The role serves as a technical resource working with engineering, product development, service teams, dealers, and customers to implement and maintain assistance-system technologies across the lift truck portfolio. The engineer will troubleshoot complex technical issues, coordinate field testing, support product enhancements, and help ensure solutions meet North American market requirements. The role includes advanced Level 3 technical support, system commissioning and diagnostics, analysis of system and performance data, validation of solutions, and technical consultation throughout the product lifecycle. It also supports the integration of new features and technologies, knowledge sharing and train-the-trainer initiatives, and customer-facing technical activities. The position is hybrid and based out of the Houston, Texas office, with frequent virtual and/or in-person collaboration across teams. Jungheinrich describes a collaborative global workplace, ongoing training and professional development, diverse career opportunities, and work contributing to sustainable material handling.

Requirements

Strong technical background in engineering, product integration, testing, or technical support within the material handling equipment or industrial vehicle industry.
In-depth knowledge of industrial lift trucks, preferably including Jungheinrich products manufactured for the North American market.
Experience with third-party vehicle technologies, assistance systems, or integrated equipment solutions.
Familiarity with system commissioning, software configuration, diagnostics, and troubleshooting.
Working knowledge of system and software testing methodologies, including error analysis and validation.
Understanding of North American regulatory requirements and standards applicable to industrial lift trucks and related technologies.
Strong analytical and problem-solving skills, including the ability to diagnose and resolve complex technical issues.
Excellent verbal and written communication skills and the ability to collaborate across technical and non-technical teams.
Ability to work independently, manage competing priorities, and coordinate technical activities across multiple stakeholders.
Comfort working in hands-on technical environments and participating in field testing and customer-facing activities.

Nice To Haves

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.

Responsibilities

Lead integration, implementation, testing, and ongoing technical support of assistance systems for the North American lift truck market.
Coordinate engineering activities related to product development, feature testing, system integration, and technical troubleshooting.
Provide advanced Level 3 technical support for complex field issues and drive timely resolution.
Plan, coordinate, and execute field tests, system validations, and proof-of-concept activities.
Perform system commissioning, configuration, software updates, troubleshooting, and recovery using diagnostic and service tools.
Analyze system errors and performance data, including log files, to identify root causes, reproduce issues, and develop troubleshooting solutions.
Collaborate with engineering and development teams to evaluate technical issues, validate solutions, and improve products.
Provide technical consultation and ongoing assistance-system support throughout the product lifecycle.
Support the integration of new features and technologies into lift trucks for the North American market.
Coordinate with internal teams, dealers, and customers to gather technical feedback and identify market-specific product requirements.
Develop and deliver technical knowledge-sharing and train-the-trainer initiatives.
Monitor industry trends and competitive technologies to identify product-enhancement opportunities.
Participate in industry trade shows, product demonstrations, and other customer-facing technical activities as needed.