Senior Product Engineer (M-F 8:00 AM – 5:00 PM)

GE HEALTHCARE•Ferguson Township, PA

1d•Onsite

About The Position

The Senior Install Base Product Engineer for Ultrasound Transducers is responsible for the technical ownership, performance, and lifecycle management of GE HealthCare’s installed base of ultrasound probe products. The role bridges design engineering, manufacturing, quality, service, and sourcing to support customer satisfaction, product reliability, and manufacturability. The engineer leads cross-functional efforts to troubleshoot field issues and address design-related manufacturability challenges, execute engineering changes, and resolve quality events, including non-conformances, CAPAs, and supplier changes. The role requires broad engineering knowledge, systems-level thinking, and effective collaboration with global teams to sustain product performance and continuity of the installed base throughout its lifecycle.

Requirements

Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or a related field.
6–10+ years of experience in product engineering, manufacturing engineering, or sustaining engineering.
Demonstrated experience troubleshooting product issues.
Demonstrated experience with root cause analysis and structured problem solving.
Demonstrated experience with engineering change management, including ECR/ECO processes.
Experience supporting quality investigations, including CAPA, non-conformances, and complaints.
Experience in cross-functional engineering environments.
Strong systems-level thinking and analytical skills.
Excellent communication and collaboration skills across functions and cultures.

Nice To Haves

Experience in design, manufacturing, or sustaining engineering of medical devices.
Familiarity with ultrasound transducers or similar electromechanical systems.
Knowledge of high-density interconnects, flex circuits, or cable assemblies.
Knowledge of design controls and post-market surveillance.
Experience working with suppliers and global manufacturing environments.
Experience with supplier change requests and component qualification.
Familiarity with FDA regulations (21 CFR Part 820) and ISO 13485 quality systems.
Background in reliability engineering or field performance analysis.
Lean Six Sigma experience.
Red X problem-solving experience.

Responsibilities

Own the technical performance and integrity of the Design History File (DHF) for assigned ultrasound transducer products, ensuring alignment and sustainment throughout the product lifecycle.
Serve as the primary engineering point of contact for install base health, reliability, and design-driven manufacturability.
Prioritize issues based on customer impact, risk, and business needs.
Define, scope, and execute Engineering Change Requests (ECRs) and Engineering Change Orders (ECOs).
Evaluate design, process, and supplier changes for their impact on patient safety, quality, cost, and the installed base.
Drive cross-functional alignment and approvals for changes and ensure robust documentation, qualification, and implementation.
Lead and support non-conformances, investigations, and corrective and preventive actions (CAPAs).
Perform root cause analysis and ensure effective corrective and preventive actions are implemented.
Partner with Quality and Regulatory teams and support audits, inspections, and post-market surveillance activities.
Support supplier-related investigations and technical issue resolution.
Evaluate, qualify, and approve Supplier Change Requests (SCRs).
Collaborate with Supplier Quality and Sourcing on supplier performance improvement.
Provide technical guidance for component selection, obsolescence management, and redesign.
Lead cross-functional problem-solving across engineering, quality, manufacturing, supply chain, and service.
Influence decision-making without direct authority and represent the install base in design and strategic discussions.