Senior Product Education & Video Marketer

Retell AI•Redwood City, CA

19d•$190,000 - $230,000•Onsite

About The Position

Let’s build the clearest, most usable AI product in the world. Retell is building infrastructure and tools that power real-time AI voice agents for fast-growing companies. Our product is powerful, but power without clarity doesn’t scale. As Senior Product Education & Video Marketer, you’ll own how users understand, adopt, and succeed with every Retell feature. You won’t just “announce launches” you’ll shape how features are positioned, taught, and experienced from day one. This is a high-ownership role with real influence over product direction, feature adoption, and user success.

Nice To Haves

You’ve led feature launches for technical B2B or developer products
You love explaining complex things clearly
You think like a PM but execute like a marketer
You care deeply about adoption and user success
You enjoy high ownership and direct impact
You’re comfortable operating in ambiguity
You want to define how a new product category is understood

Responsibilities

Own end-to-end feature launches — from early product context to GA
Translate complex technical capabilities into clear, compelling user value
Build and evolve Retell’s product education system (docs, guides, videos, in-product education)
Partner closely with PMs, engineers, and designers from PRD → launch
Be the voice of the user — identify confusion, friction, and adoption gaps
Create high-quality, hands-on content that users actually want to read/watch
Drive clarity, consistency, and opinionated education across all surfaces
Raise the bar for how technical AI products are taught and understood