Senior Product Designer

Ajax•New York, NY

7d•$210,000 - $270,000•Hybrid

About The Position

White collar businesses depend on fragile, time consuming data entry to plan, record, and execute work. Client services firms (~$10B TAM) are especially dependent on this broken process: lawyers, accountants, and consultants need to faithfully track their time in order to get paid. Lawyers spend an hour per day tracking their time, and fail to account for 20% of their work. Ajax frees hardworking professionals to do their jobs by passively capturing, analyzing, and preparing the reports they owe their boss/client/whoever. Designing this well is unusually hard. Our system is fundamentally cooperative; the product must fold into our users’ daily habits while fading into the background and - eventually - eliminating the task of timekeeping altogether.

Requirements

A designer with a portfolio of shipped products
Can operate independently as a designer and collaboratively with engineers
Can turn dense, information-heavy workflows into delightful, fast experiences

Nice To Haves

Your reward function is customer happiness
You want ownership - that means work is done when it's live and our users are delighted,, not when it’s engineer-ready in Figma.
You like adventure. We’re solving an unsolved problem, so we need to be brave and rigorous in exploration. The optimal number of unsuccessful experiments is higher than 0.

Responsibilities

Talk with lawyers, firm administrators, engineers, and our go to market team; watch people actually work and then actually write time entries; identify problems worth solving
Define core trust loops for our customers: what is captured, how is it generated, and
Figure out the right abstractions for a firm intelligence platform atop our timetracking
Meaningfully contribute to team composition by interviewing designers and engineers