Senior Product Designer, Member Growth

Spring Health•San Francisco, CA

3d•Hybrid

About The Position

Spring Health is looking for a Senior Product Designer to join their team. This role will focus on elevating the quality, craft, and clarity of their core member experiences while ensuring they drive meaningful business outcomes. The designer will work closely with Product Managers, Engineering, and Data Science to design and ship thoughtful, high-quality product experiences that help members access and engage with the right care. This is a hybrid role based in San Francisco, requiring 2-3 days per week in the office at 2 Embarcadero Ctr. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel for team on-sites will be required.

Requirements

At least 5 years of experience designing digital products, with a strong track record of shipping high-quality user experiences.
A portfolio that demonstrates exceptional visual design skills, attention to detail, and a refined design sensibility.
Proven ability to improve the quality and coherence of product experiences through strong craft and execution.
Experience working cross-functionally with Product Management and Engineering to bring ideas to life quickly and effectively.
Strong communication skills and the ability to clearly articulate design decisions.
Ability to move fast without sacrificing quality—comfortable operating in an iterative, product-driven environment.
High bar for visual design, interaction design, and overall user experience.
Comfort using data and feedback to inform decisions, while maintaining strong design judgment.
Experience working with and contributing to design systems.
Expertise with Figma and prototyping.
Love for design: you care deeply about craft, details, and creating experiences that feel simple, beautiful, and well-considered. You’re not satisfied with the status quo and are always looking for ways to improve.
Empathetic, generous, and curious. You understand that our product can have a significant impact on real lives and you put users first in every decision you make. Embody all of Spring Health’s values.

Responsibilities

Design elegant, intuitive, and high-quality product experiences across our core member platform.
Bring a strong visual point of view to improve the overall look, feel, and usability of our products.
Work with your pod to identify and understand user problems and translate them into clear, compelling solutions.
Rapidly deliver polished, production-ready designs that balance craft with speed.
Partner with cross-functional teammates to validate what to build and ensure solutions drive measurable impact.
Continuously refine and elevate the design quality of shipped experiences through iteration and attention to detail.
Contribute to and evolve our design system to ensure consistency, scalability, and a high bar for quality.
Clearly communicate design decisions and rationale through high-quality artifacts and presentations.
Combine empathy, curiosity, and strong design instincts to create experiences that feel simple, thoughtful, and human.

Benefits

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
Parental leave: 18 weeks for birthing parents and 16 weeks for non-birthing parents (at 6 months tenure)
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub, for fitness, mindfulness, nutrition, and sleep
Access to BrightHorizons, for sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching