Senior Product Designer

Borrowell • Toronto, ON

33d • Remote

About The Position

As a product-centric company, Borrowell is looking to add a creative and passionate Sr. Product Designer to our team. Reporting to the Manager, Product Design, you will be working collaboratively with our Product, Data, Marketing, Engineering, Revenue, and Member Experience teams to design, launch, optimize and test features. Youʼll drive strong decision-making informed by user research, industry trends, and data analysis. If you're excited about being empowered and accountable for delivering results and want to be part of building one of Canadaʼs fastest-growing fintech companies, this is the role for you!
You'll have the opportunity to take design ownership of large projects, working closely with a cross-functional team of talented designers, product managers, engineers, QA, marketers, and data analysts.

Requirements

• A portfolio demonstrating empathy for user problems with a strong end-to-end design process crafting experiences for web and mobile
• Experience owning design problems within a product team, with the ability to be self-driven managing multiple projects in an agile environment
• Fluency in user research methods and usability testing, with a solid understanding of product thinking: funnels, user segmentation, A/B testing, and growth frameworks
• Expertise in Figma and other modern design tools
• Strong knowledge of web and native mobile patterns, interaction standards, and design system best practices
• Clear, confident communication with the ability to explain the why behind design decisions

Nice To Haves

• Experience in financial services or credit-related industries
• Experience designing accessible B2C products
• Experience building and maintaining design systems at scale

Responsibilities

• Collaborate closely with Product, Engineering, Business, Data, and other cross-functional partners to create intuitive, delightful, and functional experiences that solve real user needs
• Lead end-to-end design processes within your product pod, leveraging strategic design thinking and iterative methodologies to deliver user-centred designs informed by testing and research
• Translate product strategy and requirements into clearly defined experiences that meet business goals without compromising design quality
• Conduct user research and competitive analysis, synthesizing findings into actionable insights using artifacts like journey maps, user flows, and storyboards
• Leverage qualitative and quantitative research to proactively identify pain points, build user empathy, and advocate for optimal user experiences
• Clearly communicate design decisions and rationale to cross-functional stakeholders, building shared understanding and alignment
• Contribute to our design system and component libraries by actively improving consistency, scalability, and documentation
• Champion design and research practices across the org by contributing to shared documentation, facilitating design critiques, and helping cross-functional partners understand and engage with the UX process

Benefits

• Comprehensive Health Benefits - medical, dental, vision, and paramedical health benefits for you and your family, with extra yearly coverage for psychotherapists and massage therapists
• Additional Health Benefits - virtual benefit offering that allows you to connect 24/7 with nurses, doctors and mental health professionals
• Maternity & Parental Leave Top-up - available to new parents
• WFH Reimbursement - we ship you gear like a laptop, mouse, keyboard, and you can reimburse additional items to make your workplace better for you
• Employee Development Benefit - annual reimbursements on payments to help your learning
• Givewell Benefit - 1 paid volunteer day a year to give back to the community
• Flexibility - flexible working hours and a flexible vacation policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees