Financial Services - Technology Consulting - Product Designer - Senior - NYC

EY•New York, NY

48d•$120,200 - $180,600

About The Position

The Senior Product Designer works in EY’s Product and Experience Design (PxD) Team, within the Platforms competency of Financial Services Organization Technology Consulting. The team collaborates with financial services clients to transform businesses through disruptive innovation and human-centered design, creating apps, websites, and software informed by research, brand strategy, and business and user needs. The team designs AI-first experiences, using LLMs, prototypes, and Figma, including AI-enabled and agentic products. The Senior Product Designer leads a design workstream within a multidisciplinary team of researchers, technologists, product managers, and engagement team members. The role owns design end to end, from framing problems with clients through producing specifications for engineers, serves as the day-to-day design contact for clients, and mentors junior designers. It also uses AI to accelerate design work while retaining accountability for decisions, supports business development pursuits and proposals, and contributes to practice building through mentoring and training.

Requirements

Bachelor’s degree in graphic design, UX design, interaction design, industrial or product design, or a related field, plus 3 years of progressive post-baccalaureate work experience; alternatively, a master’s degree plus 2 years of work experience.
Portfolio demonstrating end-to-end product design, including problem framing, interaction design, visual craft, and outcomes—not only finished screens.
Advanced proficiency in Figma, including prototyping, components, and design system contribution.
Regular use of LLMs in the design process and comfort with AI-assisted design and prototyping tools such as Claude, Cursor, or Figma Make; production coding is not required.
Experience designing complex, data-heavy, or workflow-driven products.
Experience delivering in Agile teams using Jira or an equivalent tool.
Outstanding written and verbal communication skills, including confidence presenting and defending design decisions to senior client stakeholders.
Ability to multitask in a fast-paced, collaborative team environment.
Ability to travel domestically and regionally up to 80% to serve client needs.

Nice To Haves

Experience in financial services, including banking and capital markets, wealth and asset management, insurance, or real estate, hospitality, and construction.
Experience designing AI-powered or agentic product features that reach production.
Familiarity with accessibility standards such as WCAG and their implications for design decisions.
Experience coaching client teams or building design capability in another organization.

Responsibilities

Lead the design of a workstream within a multidisciplinary team.
Own end-to-end design, from framing problems with clients through writing specifications engineers can build from.
Serve as the day-to-day design contact for clients and communicate design decisions to engineers, product owners, and senior business stakeholders.
Mentor junior designers and contribute to practice-building, including mentoring colleagues and developing or delivering training.
Use LLMs and AI-assisted tools to support problem framing, generate design options, build prototypes, iterate with users and stakeholders, and synthesize research; review outputs for accuracy, accessibility, bias, and brand suitability.
Design AI-enabled and agentic experiences, including user oversight, trust, uncertainty, errors, correction, handoffs, explainability, transparency, and human-in-the-loop control.
Leverage, contribute to, and evolve client design systems and brand guidelines.
Design data-heavy, role-based experiences for client internal and external teams.
Deliver in Agile teams, write specifications and acceptance criteria, and adapt to delivery requirements.
Run lean research, align stakeholders on success measures, monitor feature performance, and propose improvements.
Explain the value of design to client stakeholders and internal teams, including the costs of skipping design and the expected returns.
Assess client design and technology maturity, tailor the approach, and facilitate workshops and coaching to help client teams sustain the work.
Support business development activities such as pursuits and proposals.
Travel domestically and regionally as needed to serve client needs, up to 80%.