Senior Product Designer
About The Position
Tennr is a company focused on improving healthcare operations by streamlining the referral process. Currently, patients referred to specialists often face long delays or denials due to manual processes and overwhelming referral volumes. Tennr aims to solve this by ensuring referrals reach the right place with the correct information at the right time. Their platform, powered by RaeLM™, extracts and acts on patient information to help providers capture more referrals, reduce denials, and minimize delays. The Senior Product Designer will be responsible for the design of Tennr's core work surfaces, starting with Validate and Workspace management, and later expanding to Patient Hub ownership. This role involves leading the design process end-to-end, from customer discovery and problem framing to systems-level design and shipping products in collaboration with Product Management and Engineering. The designer will utilize Figma for prototyping and also prototype in code, with a focus on rapid learning and user impact.
Requirements
- 5+ years product design experience; strong craft on complex desktop web products.
- Comfortable owning research directly; credible with customers.
- Systems thinker (workflows, states, patterns) with strong product judgment.
- Proven ability to ship, iterate, and make tradeoffs.
- Design-systems experience.
- Technical fluency to collaborate on feasibility and prototype in code.
- Strong writing + verbal communication; ownership mindset.
- Excited about improving healthcare operations.
Responsibilities
- Own design for Validate + Workspace management; improve speed/accuracy for ops users.
- Transition into Patient Hub ownership as it scales from GA to daily use.
- Lead discovery (interviews, shadowing, usability testing) and turn insight into decisions.
- Design scalable patterns for dense, multi-state operational workflows.
- Iterate quickly from concept → production; test, learn, refine.
- Reuse and extend Lasso (design system); document new patterns.
- Communicate rationale clearly to teams, execs, customers, and partners.
Benefits
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
