Senior Product Designer

QBench•,

6d•$120,000 - $140,000•Remote

About The Position

Why Join QBench? At QBench, we're modernizing the behind-the-times LIMS (Laboratory Information Management System) market with a lab operating system labs genuinely love. Rated #1 on G2's Highest-Rated and Easiest-to-Use LIMS lists, we power everything from foodborne pathogen detection to molecular diagnostics, and we help labs do it faster and better. Design is how we win from here. As we build on strong product-market fit, craft is our edge. Polish, clarity, and consistency are what set QBench apart, and they show up in the outcomes we care about: users learn the product faster (learnability), get work done with less friction (efficiency), recover easily when something goes wrong (error recovery), and genuinely enjoy using it (satisfaction). We're hiring a Senior Product Designer to own design at QBench: the person accountable for the quality of what we ship and the standard to which the whole team designs. Someone who leads with research, holds an exceptionally high craft bar, and uses AI as a force multiplier.

Requirements

6+ years in product design, ideally B2B SaaS in complex or technical domains
Figma power user with deep mastery of auto layout, components/variants/properties, variables and tokens, responsive constraints, file hygiene, annotations, and Dev Mode handoff, plus the ability to set, document, and maintain the team's Figma and design-system standards
A portfolio that demonstrates an exceptional craft bar across shipped, end-to-end work (concept, research, high-fidelity, shipped)
Hands-on research and usability-testing experience
Demonstrated use of AI tools in professional design workflows
Excellent written and recorded communication; thrives remote-first
Able to work within US-based time zones

Nice To Haves

Experience in workflow-heavy or regulated industries
Experience with LIMS, laboratory software, or complex B2B systems
Track record evolving or leading a design system

Responsibilities

Plan and run continuous qualitative research to deeply understand user needs, workflows, constraints, and unmet opportunities
Translate raw findings into clear problem statements, opportunity areas, and design principles
Build and socialize research artifacts (personas, journey maps, workflow diagrams) and contribute to a reusable, searchable research repository
Ensure insights actively inform product and design decisions across the team
Own the design of features from early concept through final UI and implementation readiness
Produce wireframes, interactive prototypes, and high-fidelity Figma designs that clearly communicate behavior and intent
Partner with Product and Engineering on scope, feasibility, and trade-offs
Keep designs implementation-ready, scalable, and aligned to system patterns
Plan and run usability testing to validate designs before and after release
Identify usability and accessibility gaps; champion best UI/UX for the end user
Iterate on shipped features based on research, analytics, and qualitative feedback
Use AI tools (Claude, Figma Make) to accelerate exploration, ideation, content, and synthesis
Generate first-pass wireframes, variations, and microcopy, then refine with human craft
Apply AI to synthesize research and surface patterns; share reusable AI workflows with the team
Transform research → design delivery by building working code prototypes with Claude Code, then moving smoothly between those prototypes and high-fidelity Figma designs.
Evolve the QBench design system (components, patterns, tokens, usage guidelines), keeping craft and consistency high
Set, document, and maintain the team's Figma and design-system standards, and raise the bar over time, holding the work (yours and the team's) to it
Reduce visual drift and one-off patterns; partner with Engineering on feasible, reusable components
Own the outcomes here and delegate execution to our design contractor where it makes sense