Senior Product Designer, Social Commerce

Discord•San Francisco, CA

About The Position

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Buy it on Discord. Get it in game. The Social Commerce team is building a new way for game developers to sell in-game items on the platform where players and their friends already hang out, before, during, and after play. By meeting players where they are, developers reach far beyond their own communities, and players can now find, buy, and gift items directly from Discord, across chat, wishlists, and official game servers. As a senior product designer on the Social Commerce team, you'll design what this experience looks and feels like across every surface of the product. Your designs will span the entire Discord product, working closely with game developers, product, and engineering to create win-win experiences for players and developers alike. If you want to build a new category of commerce at a platform used by hundreds of millions of people, this is the role.

Requirements

5+ years of experience developing and leading design on central end-to-end consumer products across a variety of platforms (web, mobile, desktop, console, etc).
Have been the design lead for a squad, feature, initiative, and team and are comfortable making design decisions, leading discussion, and communicating out to the wider organization.
Experience working on an e-commerce product or platform.
Expert-level experience with Figma and a high-fidelity prototyping tools, and confidence in utilizing AI to create prototypes.
Strong product thinking and strategic vision, with the ability to translate complex business requirements into intuitive user experiences.
Adept at articulating the rationale behind design decisions and their alignment with broader product goals.
Mastery of design craft, including typography, color theory, layout principles, and interaction design.
Committed to pixel-perfect execution and have a keen eye for subtle details that enhance user experience.
A high level of skill at crafting high quality visual designs and have an eye for creating delight in every product experience.
Compelling storytelling skills across multiple mediums with consistent experience pitching and influencing design decisions across peers, immediate team members and organization leadership.
Strong, proactive communication skills, forming ideas and presenting them to your cross-functional team to develop product strategy and roadmaps.
A desire to deeply understand the "why" before defining the "how" and use it to develop a strategic product perspective, and vision.
Proficiency in data analysis and interpretation, with the ability to leverage quantitative and qualitative data to inform design decisions and measure the impact of design changes on key metrics.
Experience working with, and actively contributing to a design system with components of sub-system languages.

Nice To Haves

Casual PC or console player

Responsibilities

Embed within a product squad and partner with engineers, product managers, researchers, and data scientists to oversee the user experience of a product from concept to launch, and then continue to improve it after release.
Create wireframes, mockups, prototypes, and help implement your designs to pixel perfection.
Quality check all of your work as it is built, ensuring it reflects your vision.
Own the bar for craft, execution and production quality for your immediate product team, and proactively identify opportunities to uplevel the quality of your work in production as you playtest.
Actively influence your team's roadmap with a deep understanding of the product space, acting as a thought leader with your XFN leads in defining the "how" of the product strategy.
Present your designs to the team and the greater organization to drive alignment around your work.
Identify gaps or improvements for our design system and contribute UX and design patterns that address design debt, and are adopted across the design organization.
Be an active peer and participant in your organization's design team and culture, sharing/contributing often and proactively in critiques and in general channels to encourage a culture of open feedback and active support.