Senior Product Designer - Mobile App

Fullscript

About The Position

Fullscript is seeking a Senior Product Designer focused on their mobile app (iOS & Android) to enhance the patient experience. This role is central to the patient journey, concentrating on key commerce functions such as ordering, refills, subscriptions, and account management, as well as the overall app aesthetic. The goal is to create experiences that are fast, intuitive, trustworthy, and polished, comparable to leading consumer applications. While commerce is a focus, the role emphasizes the connection between commerce and care, considering that patients may be following provider recommendations or managing routines. The designer will collaborate with Product and Engineering teams to define, design, and deliver patient experiences end-to-end, primarily on mobile and occasionally on the web platform. This position offers the autonomy to identify and address opportunities and problems, with an expectation of ownership and a commitment to continuously improving the product.

Requirements

5+ years of product design experience and a portfolio of real, shipped work.
Experience designing polished, consumer-facing mobile app experiences, ideally in the e-commerce space.
Strong design opinions, held loosely.
Excellent product taste and the ability to move between strategy, systems thinking, and pixel-perfect execution.
Proactive in using AI tools to improve the quality and speed of your design workflow, with clear examples of how you’ve applied them in practice.
Deep care for user experience beyond visuals: speed, reliability, responsiveness, accessibility, and cross-device quality.
Experience defining and owning projects and requirements, identifying opportunities to raise the bar.
A bias toward building, testing, learning, and shipping (we operate with an experimental mindset).

Nice To Haves

Experience designing mobile apps in the healthcare space.
Background in healthcare, diagnostics, clinical products, wellness, or regulated consumer experiences.
Public design artifacts: side projects, prototypes, open-source contributions, posts, or experiments.

Responsibilities

Define, design, and ship patient experiences end-to-end, primarily for the mobile app (iOS & Android) and occasionally across the web platform.
Prototype rapidly using Figma, code, AI tools, or whatever best communicates the idea.
Own and collaborate on craft in your area including visual quality, interaction thinking, edge cases, and production polish.
Show deep ownership of your work after design handoff: review builds, test flows, catch quality issues, and partner with Engineering through QA to make sure the shipped experience meets the bar.
Design commerce experiences across all aspects of ordering: refills, subscriptions, account/order management, and more.
Set a high bar for information architecture, mobile-specific needs and best practices, beautiful design that can scale into edge cases.
Collaborate tightly with Product and Engineering from exploration through production, not just at handoff.
Talk with providers and patients to ground your work in real user needs, then translate those insights into design decisions that support product strategy and business outcomes.
Help contribute to app adoption success through everything from how we make it attractive to download in the app store to growth and positioning work.