Senior Product Manager, Mobile App
About The Position
The Florida Panthers are two-time Stanley Cup Champions — and we're just getting started. Fueled by back-to-back championships and a fanbase growing faster than nearly any franchise in professional hockey, the Panthers are entering a new chapter defined by ambition, innovation, and a deliberate commitment to doing things differently. We are building a world-class sports and entertainment enterprise that sets the standard for how professional sports franchises operate, grow, and connect with their communities for 365-day entertainment experiences. The Panthers GameDay App is the centerpiece of our digital fan experience — covering ticket access, rewards, game day features, and more. You'll own the day-to-day product execution of the app and work directly with our Director of Experience & Commercial Innovation to bring the next chapter of that roadmap to life.
Requirements
- 5–7 years of product management experience, with at least some time in a startup or small-team environment where you were building or improving processes
- Strong consumer mobile app product experience; you've shipped features and understand what good looks like in terms of UX, retention, and engagement
- Grounding in personalization engines, context-aware UX, and content management systems — how they work and how they come together to create a cohesive digital experience
- Understanding of agentic AI and where autonomous, intelligent automation creates value across the customer-facing and operational layers of a product
- Command of agile product development: sprint ceremonies, backlog management, estimation, and dependency tracking
- Exceptional written communication skills — ability to distill complex requirements into clear, accessible documentation that engineers can execute on and non-technical stakeholders can confidently sign off on
- Comfortable operating without a playbook; able to identify the right next step in ambiguous situations and create structure where none exists
- A true team player who builds trust across all levels — senior stakeholders, external partners, and operational teams — and rallies people around a shared plan
Responsibilities
- Own the product requirements process end-to-end: lead discovery sessions with cross-functional stakeholders, write clear and detailed PRDs, and get sign-off from relevant teams before work begins
- Translate the Director's strategic roadmap into quarterly plans, sprint-level priorities, and a well-maintained, globally visible backlog
- Serve as the primary day-to-day point of contact for strategic counterparts, providing clear direction and fielding clarifying questions so engineers can execute without interruption
- Refine and drive discipline around the agile product development rhythm: sprint planning, backlog refinement, sprint reviews/demos, and monthly roadmap check-ins
- Enable delivery predictability and visibility so internal stakeholders always know what's shipping, when, and why
- Run formal design reviews and ensure that experience flows are mutually agreed upon and documented before engineering begins
- Partner with internal teams across ticketing, premium experiences, food & beverage, and operations to align on feature requirements and ensure operational readiness for new capabilities
- Coordinate go-to-market for new features: work with Marketing, PR, and Guest Services to develop rollout plans, staff enablement materials, and launch playbooks
- Own the communications layer between product and the broader Panthers organization — roadmap updates, release notes, and stakeholder demos
Benefits
- diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
