Senior Product Designer, Logistics

Stord•Atlanta, GA

1d•Hybrid

About The Position

Stord is seeking a passionate, high-energy Senior Product Designer, Logistics to transform complex warehouse and transportation operations into intuitive, efficient experiences. This role will own design for Stord's supply chain systems, including WMS, TMS, and operational tools that power millions of orders daily. The designer will work closely with warehouse operators, supply chain experts, and engineering teams to create software that simplifies complex operations, making operators faster, more accurate, and more confident in high-velocity environments. This is an opportunity to own the design vision for mission-critical supply chain systems within a collaborative design team focused on establishing design excellence across Stord's platform. The ideal candidate is energized by operational complexity and enjoys helping engineers understand the human side of logistics software.

Requirements

5+ years of product design experience with at least 2 years designing complex B2B or operational software
B2B design fluency - Deep understanding of designing for professional users in workflow-heavy environments
Complex system design - Experience designing for multi-step workflows, exception handling, and data-heavy interfaces
User research skills - Proven ability to conduct field research, usability testing, and translate insights into design
Modern design tools - Advanced proficiency in Figma, including prototyping and component libraries

Nice To Haves

Storytelling ability - You can paint a picture of the user's world that gets engineering teams emotionally invested
Technical collaboration - You speak engineering's language and understand technical constraints without compromising UX
Operational mindset - You understand (or quickly learn) logistics workflows, warehouse operations, or supply chain processes
High-fidelity execution - Your designs are polished, detailed, and ready for engineering handoff
AI tool enthusiasm - You're excited to adopt AI-powered design tools to accelerate your workflow
High energy and vision - You bring contagious enthusiasm for solving hard problems and making operators' lives better
Bias for action - You move fast, iterate quickly, and don't get stuck in analysis paralysis
Empathy-driven - You genuinely care about the warehouse worker scanning 300 items per hour
Collaborative spirit - You thrive in team environments and make everyone around you better
Scrappy and resourceful - You figure out how to do great user research even with limited access to users
You've designed for logistics, supply chain, warehouse management, or field service applications
You have experience designing for mobile scanners, tablets, or other specialized hardware
You've worked in fast-paced startup or scale-up environments with rapid iteration cycles
You've conducted user research in operational environments (warehouses, distribution centers, etc.)
You have a portfolio that shows your ability to simplify complex workflows
You've successfully influenced engineering teams to care deeply about user experience

Responsibilities

Own Supply Chain System Design: Design intuitive experiences for WMS, TMS, and warehouse operational tools used by thousands of operators daily
Create workflows for complex operations like receiving, putaway, picking, packing, shipping, and inventory management
Design for diverse user contexts: handheld scanners, desktop workstations, tablets on forklifts
Optimize interfaces for speed and accuracy in time-sensitive, high-volume operational environments
Champion the User and Inspire the Team: Conduct user research with warehouse operators, drivers, and supply chain coordinators to deeply understand their workflows
Translate operational complexity into compelling design narratives that get engineering teams excited to build
Present design rationale that connects user pain points to business impact and operational efficiency
Build empathy across the product organization for the real humans using these systems under pressure
Drive Rapid Design Iteration: Leverage AI design tools for quick prototyping and design exploration to accelerate velocity
Create high-fidelity prototypes that validate concepts before engineering investment
Iterate based on usability testing and operational feedback from real warehouse environments
Balance design quality with speed - ship great experiences quickly
Collaborate Across Functions: Partner with product managers to shape roadmaps based on user insights and operational needs
Work closely with engineers to ensure designs are technically feasible while pushing for great UX
Contribute to and utilize the growing design system for consistency across the platform
Measure and Improve: Define success metrics for your designs tied to operational efficiency and user satisfaction
Conduct usability testing in warehouse environments to validate design decisions
Analyze user behavior data to identify opportunities for improvement
Continuously refine experiences based on real-world usage and feedback

Benefits

Comprehensive commerce-enablement technology
High-volume fulfillment services
Fulfillment, warehousing, transportation, and operator-built software suite
OMS, Pre- and Post-Purchase, and WMS platforms
Platform to compete with retail giants
Increase cart conversion, improve unit economics, and drive sustained customer loyalty
Best-in-class omnichannel fulfillment and shipping
Leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order
End-to-end commerce solutions
Equal opportunity employer
Value diversity at our company
Participates in E-verify