Senior Product Designer, Fleet Experience

Geotab•Waterloo, ON

3d•Hybrid

About The Position

Geotab is seeking a Senior Product Designer to play a critical role in driving user-centered design, leading initiatives from initial discovery through to implementation. This role will focus specifically on our MyAdmin platform, a complex customer management tool for billing, device management, returns, and support tickets. The designer will need to work with vast amounts of data and interact with multiple different user personas. Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work™.” Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

Requirements

3-5 years of relevant industry experience, with a preference for candidates on the higher end of that spectrum.
Proficiency in UI design and collaborative tools including Figma, Figmake, Figjam (or equivalents), and familiarity with AI-assisted design tools like Claude Code, Lovable, or UX Pilot.
Deep knowledge of product design and design systems, including the ability to create, maintain, and scale component libraries and documentation.
Experience in the user-centered design process, from conducting research and facilitating workshops to high-level design strategy and implementation.
Strong technical competence with tools like Google Suite and a working understanding of front-end development (React, HTML, CSS) to collaborate effectively with engineering.
Excellent communication skills with the ability to tell stories and communicate complex ideas/goals to stakeholders across all levels of the organization.
Must have the flexibility to travel (USA and Europe).

Responsibilities

Driving design initiatives in cross-functional teams, promoting cross-functional collaboration and ensuring the seamless integration of design solutions throughout the product development lifecycle.
Taking a proactive role in identifying opportunities to enhance design capabilities and effectiveness, initiating improvements in design methodologies, tools, and workflows to optimize efficiency and deliver exceptional user experiences.
Leading efforts in building and maintaining a scalable component library, ensuring consistency across the product and regularly updating documentation to reflect design system changes.
Conducting research, user testing, and analysis to gain deep insights into user behaviors, preferences, and pain points, guiding the development of user-centered design solutions.
Taking responsibility for knowledge sharing within the design team, mentoring and supporting junior designers to foster their professional growth and excellence.
Advising manager on user-centric design principles and best practices, ensuring that design solutions align with user needs and industry standards.
Gathering requirements and aligning design efforts with business objectives, actively seeking opportunities to improve the overall product experience.
Staying up-to-date with industry trends, emerging technologies, and design best practices, continuously evolving design skills and knowledge.
Advising on design concepts and communicating ideas effectively to stakeholders, presenting design solutions and justifying design decisions based on user research and data.
Working independently with developers and product managers to ensure the successful implementation of design solutions, providing guidance and support throughout the development process.