Senior Product Designer, Drafting

ClioVancouver, BC
CA$128,400 - CA$173,600Hybrid

About The Position

Clio is seeking a Senior Product Designer to join their Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. Design is a key part of Clio's R&D organization, working closely with customers to understand their needs and championing high-quality experiences. The Drafting team focuses on the product layer where legal thinking becomes reality, building tools for intelligent template automation and AI-powered drafting. As a Senior Product Designer on this team, you will reimagine legal work using AI to simplify complex tasks, accelerate output, and empower legal professionals. You will lead the end-to-end design process, from discovery to iteration, grounding decisions in customer understanding, translating ambiguity, and collaborating with Product and Engineering to drive outcomes. You will focus on launching features to learn, improving product quality and coherence, and designing trustworthy, explainable, and controlled AI automation.

Requirements

  • 6+ years of experience designing digital products.
  • B2B SaaS experience is preferred, but not required.
  • Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).
  • Proven track record of shipping high-quality work that solves customer problems and moves key product metrics.
  • Strong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality execution.
  • Strong customer-centric practice, with the ability to translate customer insight into actionable design direction.
  • Experience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AI.
  • Highly capable in design and prototyping tools, with solid command of AI tools in your process (e.g., Figma Make, Cursor, Gemini, etc.)
  • Strong communication and presentation skills, including clear articulation of rationale and trade-offs.
  • A collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident execution.

Responsibilities

  • Partner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.
  • Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.
  • Lead end-to-end design for a product area from vision crafting, to prototyping, testing, and polished execution.
  • Raise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction design.
  • Strengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scope.
  • Drive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teams.
  • Strengthen the team through constructive critique, mentoring through example, and consistent bar-raising execution.

Benefits

  • Competitive, equitable salary
  • Top-tier health benefits
  • Dental insurance
  • Vision insurance
  • Hybrid work environment
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching
  • RESP contribution
  • Clioversary recognition program
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