Senior Product Designer, Developer Success

Discord•San Francisco, CA

18h

About The Position

Discord is seeking a Senior Product Designer to join their Developer Platform Team. This team focuses on helping game studios succeed by creating meaningful experiences for players. As a B2B2C team, they serve both game studios by building integrations and tools, and players by enhancing on-platform experiences that deepen their connection to games and foster friendships. The designer will work on a variety of features, from in-game invitations to Discord friends, to studio onboarding flows, and bringing game moments onto Discord. The role spans across the developer portal, dashboards, self-serve tools, in-game overlays, and the Discord client itself. The designer will be involved in the full product development cycle, from exploration to launch and iteration, applying user empathy, systems thinking, and visual craft to solve problems for developers and players.

Requirements

5+ years of experience developing and leading design on central end-to-end consumer products across a variety of platforms (web, mobile, desktop, console, etc).
Experience as the design lead for a squad, feature, initiative, and team, comfortable making design decisions, leading discussions, and communicating to the wider organization.
Experience working on B2B/B2B2C products and platforms.
Expert-level experience with Figma and high-fidelity prototyping tools.
Confidence in utilizing AI to create prototypes.
Strong product thinking and strategic vision, with the ability to translate complex business requirements into intuitive user experiences.
Adept at articulating the rationale behind design decisions and their alignment with broader product goals.
Mastery of design craft, including typography, color theory, layout principles, and interaction design.
Committed to pixel-perfect execution and a keen eye for subtle details that enhance user experience.
High level of skill at crafting high-quality visual designs and an eye for creating delight in every product experience.
Compelling storytelling skills across multiple mediums with consistent experience pitching and influencing design decisions across peers, immediate team members, and organization leadership.
Strong, proactive communication skills, forming ideas and presenting them to the cross-functional team to develop product strategy and roadmaps.
A desire to deeply understand the 'why' before defining the 'how' and use it to develop a strategic product perspective and vision.
Proficiency in data analysis and interpretation, with the ability to leverage quantitative and qualitative data to inform design decisions and measure the impact of design changes on key metrics.
Experience working with, and actively contributing to a design system with components of sub-system languages.

Nice To Haves

Casual PC or console player

Responsibilities

Embed within a product squad and partner with engineers, product managers, researchers, and data scientists to oversee the user experience of a product from concept to launch and iteration.
Create wireframes, mockups, prototypes, and assist in implementing designs to pixel perfection.
Quality check all work during development to ensure it reflects the design vision.
Own the bar for craft, execution, and production quality for the immediate product team.
Proactively identify opportunities to improve the quality of work in production through playtesting.
Actively influence the team's roadmap with a deep understanding of the product space, acting as a thought leader with XFN leads in defining the 'how' of the product strategy.
Present designs to the team and the wider organization to drive alignment.
Identify gaps or improvements for the design system and contribute UX and design patterns to address design debt, which are adopted across the design organization.
Be an active peer and participant in the organization's design team and culture, sharing and contributing often in critiques and general channels to encourage a culture of open feedback and active support.