Senior Product Designer, AI

Zeta Global

10d•$160,000 - $180,000•Remote

About The Position

Zeta Global is seeking a Senior Product Designer to join their AI-Powered Marketing Cloud. This role will be instrumental in building Zeta Developer Platform, a next-generation Marketing Operating System. The designer will bridge design and engineering to create the core foundation of the Agentic Apps Framework. This position involves partnering with the design system team, informing Model Context Protocol (MCP) improvements, and building the infrastructure for Agentic and Vertical Apps. The company is looking for someone with strong skills in AI, visual design, UX, motion, and coding to push innovation forward. This is a foundational role for a product that will define the company's future, focusing on designing the core AI experience where AI is central to user interaction, and shaping a platform that will launch at Zeta Live 2026.

Requirements

8+ years of product design experience on complex platforms or systems
Experience designing and shipping AI-powered or data-informed products
Proven track record of close collaboration with Product and Engineering
Experience influencing standards, patterns, or systems beyond a single feature
Ability to balance craft, speed, and business impact
Figma (expert level) — scalable component architecture, design systems, and documentation
AI design tools such as ChatGPT, Claude, or similar, used as part of daily design workflows
Prototyping tools (Figma Prototypes, Framer, ProtoPie, or similar) for exploring behavior and interaction
Motion tools such as Rive or After Effects or similar for stateful interactions and micro-animations
Working knowledge of HTML, CSS, and modern frontend concepts
Comfort working within modern product development tools and workflow
AI & Conversational Design Fluency: Experience designing AI-powered, conversational, or assistive experiences, with a focus on clarity, trust, and responsible presentation of AI output.
Systems & Platform Design Expertise: Proven ability to design scalable UX frameworks, patterns, and interaction models that support complex platforms and evolving capabilities.
End-to-End Product Design Craft: Excellence across UX, visual design, interaction design, and motion, with the ability to make complex systems feel approachable and usable.
Technical Collaboration & Prototyping: Comfort partnering closely with engineers, understanding technical constraints, and using prototyping to explore and validate interaction and behavior.
Design Leadership Without Authority: Ability to influence outcomes through clear thinking, strong critique, documentation, and example-setting across teams.
Cross-Functional Influence & Communication: Demonstrated ability to clearly articulate design thinking, rationale, and tradeoffs; confidently present work; and influence decisions across design, product, engineering, data, and leadership—especially in complex, ambiguous, or technically dense problem spaces.
Ownership-driven leader who takes responsibility for outcomes, not just outputs
Customer- and experience-obsessed, especially in AI-driven workflows
Quality advocate with pragmatic judgment, balancing craft with speed
Collaborative, Resilient Partner who approaches challenges with professionalism and empathy, engages in healthy debate, and maintains clear, respectful collaboration and communication.

Nice To Haves

Framer Motion
Motion.dev
D3
GSAP
Rive
FigJam
Figma Slides
Cursor
Claude Code
Storybook
React/Next.js
Slack
Confluence
Jira

Responsibilities

Design the Zeta Developer Platform Experience: Own and evolve the end-to-end Zeta Developer Platform experience, including conversational interfaces, contextual guidance, and AI-driven workflows that support daily user tasks across the platform.
Design Systems Partnership: Work closely with the Design Systems team to create, maintain, and evolve scalable UX and UI patterns for Zeta Developer Platform—ensuring consistency, quality, and flexibility as the platform grows and more teams build on it.
Partner Closely with Product & Engineering: Work as a core triad partner with Product Management and Engineering to define strategy, behavior, and execution—translating complex requirements and technical constraints into intuitive, human-centered AI experiences. Confidently present work, rationale, and tradeoffs to partners and leadership to drive alignment and decisions.
Advance AI Interaction & Explainability Patterns: Define how Zeta Developer Platform communicates intent, progress, confidence, and limitations—helping users understand, trust, and collaborate with intelligent systems.
Raise the Bar on Craft, Motion, and Interaction Quality: Lead by example through strong visual design, interaction design, motion, and prototyping—using motion and micro-interactions to communicate system state, reduce cognitive load, and make AI feel responsive and alive.
Scale the Zeta Developer Platform Experience: Identify opportunities to standardize UX patterns, documentation, and behaviors across Zeta Developer Platform—creating consistency while allowing flexibility where needed.