Senior Product Delivery Lead

PAR Technology • New Hartford, NY

19h • Remote

About The Position

The Senior Product Delivery Lead brings depth and breadth to the role. You own complex backlogs across multiple workstreams, lead discovery for large features, coordinate cross-team dependencies, and mentor junior PDLs. You operate with broad autonomy, navigate ambiguity with confidence, influence senior stakeholders, and actively contribute to elevating the entire PDL team’s delivery standards.

Requirements

• 5+ years of experience in a Product Owner, Business Analyst, or product delivery role.
• Proven experience managing complex backlogs across multiple workstreams or teams.
• Strong command of Agile/Scrum principles with demonstrated delivery outcomes.
• Experience facilitating discovery and requirements sessions with senior stakeholders.
• Demonstrated ability to mentor and elevate junior team members.
• Proficient in Jira, Confluence, or equivalent delivery tooling.

Nice To Haves

• CSPO, SAFe POPM, or PMI-PBA certification.
• Experience with scaled Agile frameworks (SAFe, LeSS, Scrum@Scale).
• Experience in retail technology, POS systems, or fuel/convenience industry.
• Familiarity with product analytics and data-driven prioritization.

Responsibilities

• Own and drive complex, multi-epic backlogs with direct, significant business impact.
• Lead product discovery and feature definition, partnering with Product Management to shape priorities.
• Maintain 2+ sprints of fully refined, Definition of Ready work consistently.
• Lead discovery workshops, stakeholder interviews, and process mapping sessions independently.
• Manage relationships with senior business stakeholders with confidence and strategic clarity, presenting risks and recommendations to senior leadership.
• Identify and manage cross-team dependencies, leading program-level planning inputs and quarterly roadmap reviews.
• Actively mentor Junior and Mid-Level PDLs through regular feedback and coaching.
• Contribute to PDL standards, templates, and best practices across the delivery team, driving continuous improvement of refinement practices.

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
• Reasonable accommodations to individuals with disabilities in accordance with applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed