Senior Product Delivery Lead

PAR TechnologyNew Hartford, NY
Remote

About The Position

The Senior Product Delivery Lead brings depth and breadth to the role. You own complex backlogs across multiple workstreams, lead discovery for large features, coordinate cross-team dependencies, and mentor junior PDLs. You operate with broad autonomy, navigate ambiguity with confidence, influence senior stakeholders, and actively contribute to elevating the entire PDL team’s delivery standards.

Requirements

  • 5+ years of experience in a Product Owner, Business Analyst, or product delivery role.
  • Proven experience managing complex backlogs across multiple workstreams or teams.
  • Strong command of Agile/Scrum principles with demonstrated delivery outcomes.
  • Experience facilitating discovery and requirements sessions with senior stakeholders.
  • Demonstrated ability to mentor and elevate junior team members.
  • Proficient in Jira, Confluence, or equivalent delivery tooling.

Nice To Haves

  • CSPO, SAFe POPM, or PMI-PBA certification.
  • Experience with scaled Agile frameworks (SAFe, LeSS, Scrum@Scale).
  • Experience in retail technology, POS systems, or fuel/convenience industry.
  • Familiarity with product analytics and data-driven prioritization.

Responsibilities

  • Own and drive complex, multi-epic backlogs with direct, significant business impact.
  • Lead product discovery and feature definition, partnering with Product Management to shape priorities.
  • Maintain 2+ sprints of fully refined, Definition of Ready work consistently.
  • Lead discovery workshops, stakeholder interviews, and process mapping sessions independently.
  • Manage relationships with senior business stakeholders with confidence and strategic clarity, presenting risks and recommendations to senior leadership.
  • Identify and manage cross-team dependencies, leading program-level planning inputs and quarterly roadmap reviews.
  • Actively mentor Junior and Mid-Level PDLs through regular feedback and coaching.
  • Contribute to PDL standards, templates, and best practices across the delivery team, driving continuous improvement of refinement practices.

Benefits

  • Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
  • Reasonable accommodations to individuals with disabilities in accordance with applicable laws.
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