Senior Product Delivery Associate - Product & Transformation Connectivity

JPMorgan Chase & Co.•Chicago, IL

12h•$85,500 - $135,000•Onsite

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Product & Transformation Connectivity, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Strong team player with cross-functional collaboration skills
Leadership and executive presence
Ability to influence and gain buy-in for strategic initiatives
Technical aptitude and comfort with automation and data-driven processes
Excellent communication skills, able to simplify complex topics for senior stakeholders
Data analysis skills to support decision-making and solutions

Nice To Haves

Developed knowledge of the product development life cycle
Experience with payment products or client technical onboarding
Ability to coordinate strategy and execution plans

Responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Build systems to handle payments and streamline onboarding, focusing on automation to reduce manual work and improve efficiency
Leverage technology to map client and employee journeys, ensuring seamless experiences
Foster strong cross-functional collaboration, influencing teams to work together toward shared goals
Centralize servicing within COS, demonstrating executive presence and leadership
Coordinate plans that translate strategy into actionable steps, bringing new operating models to life
Identify pain points and use automation to solve them, improving processes and outcomes
Lead projects that address specific challenges, uniting teams to enhance the client experience
Communicate complex stories simply, making solutions clear and actionable for senior leadership