Senior Product Consultant - Americas

Caterpillar Inc.•Cary, NC

6d•$147,760 - $221,640•Hybrid

About The Position

As a Senior Industry Solutions Consultant, you will serve as the subject matter expert for assigned products, attachments, and services in the Landscaping and Snow application segments. You will partner with customers, associations, dealers, field teams, and internal stakeholders to drive customer outcomes, improve jobsite performance, identify growth opportunities, and shape the product roadmap through market and customer insights.

Requirements

Customer Focus: Builds trusted customer relationships, understands business needs, and creates solutions that improve satisfaction, loyalty, and business outcomes.
Products and Services: Applies deep product and service knowledge to support customers, advise stakeholders, and connect offerings to practical business solutions.
Decision Making and Critical Thinking: Analyzes data, challenges assumptions, evaluates options, and makes informed recommendations that support productive decisions.
Effective Communications: Communicates clearly across audiences, adapts messaging for stakeholders, and influences others through strong written, verbal, and presentation skills.
Relationship Management: Establishes and maintains productive long-term relationships with customers, dealers, vendors, peers, and internal partners.
Value Selling: Connects customer needs to solution value, quantifies business impact, differentiates offerings, and presents compelling business cases.

Nice To Haves

Experience working directly with customers, dealers, or sales teams specifically within Landscaping and Snow application segments to understand business needs, solve application challenges, and support product adoption.
Demonstrated success using jobsite, market, customer, or performance data to identify opportunities, improve efficiency, and influence commercial or product decisions.
A strong track record of translating technical product knowledge into practical customer solutions, sales enablement resources, training, or business cases.
Experience partnering across landscape and snow associations, product, sales, marketing, engineering, or dealer-facing teams to align priorities, support launches, and drive measurable business outcomes.
Proven ability to communicate product value, quantify customer impact, and influence stakeholders through consultative selling or value-based recommendations.
Success managing multiple priorities in a dynamic environment while balancing customer needs, market trends, business goals, and product strategy.

Responsibilities

Serve as the subject matter expert for BCP/Caterpillar solutions within assigned industry segments.
Monitor industry trends, competitive activity, and emerging technologies.
Identify market opportunities and customers challenges.
Represent Caterpillar at key trade associations, industry conferences, and key customer events.
Establish a deep understanding of customers' operations and businesses.
Identify opportunities where Caterpillar solutions can improve productivity, safety, customer service.
Identify integrated solutions (Prime Product, Technology, Aftermarket/Services, Attachments) that are aligned to customer outcomes.
Development of differentiated value propositions.
Partner with Caterpillar Managed Accounts team to support strategic accounts within respective industries.
Build relationships with key stakeholders.
Educate Field Reps and Dealers on industry knowledge and solution-selling.
Support Field and Dealer teams at customer events.