Senior Product Associate on the Card Authorizations team

JPMorganChase•Wilmington, NC

About The Position

Help shape how card transactions are authorized at scale. You will turn strategy into shipped outcomes by connecting customer needs, business design, and technology delivery. As a Senior Product Associate in the Card Authorizations team, you lead end-to-end execution of a prioritized roadmap by translating vision into clear outcomes, requirements, and measurable results. You partner closely with product, technology, data, design, and business teams to design business solutions and align delivery to strategic goals. You facilitate discovery and decision-making, manage dependencies and releases, and ensure work is delivered with strong risk and control awareness. Your work improves customer experiences and enables resilient, compliant authorization capabilities.

Requirements

Six or more years of experience in business architecture, business analysis, product delivery, or related roles
Experience in banking, payments, or transaction processing domains
Strong business analysis skills, including process mapping and requirements definition
Ability to design business solutions that align to strategy and operating needs
Proven partnership and communication skills across product, technology, and business teams
Experience translating strategy into roadmaps, outcomes, and prioritized work
Comfort making prioritization and trade-off decisions with incomplete information
Strong project and delivery management skills across multiple concurrent initiatives
Experience working in both iterative and sequential delivery approaches
Demonstrated ownership mindset with measurable customer and business outcomes
Strong understanding of risk and controls and how to incorporate them into delivery

Nice To Haves

Experience defining product requirements such as product requirement documents, epics, and outcome statements
Experience improving delivery routines and team ways of working to increase efficiency
Familiarity with metrics frameworks such as objectives and key results and key performance indicators
Experience supporting release planning and cross-team change communications
Experience partnering closely with design and research on customer journeys and user experience

Responsibilities

Partner with product and stakeholders to identify opportunities through research, discovery, and market insights
Translate long-term vision into a sequenced, outcome-focused roadmap aligned to business goals and investments
Architect business solutions and capability models that connect strategy, processes, and technology delivery
Gather, analyze, and document business requirements, processes, and user journeys
Facilitate workshops to drive alignment, trade-offs, and clear decisions across partners
Collaborate with engineering and delivery leaders to support timely execution of roadmap work
Define success measures and use data, experiments, and feedback to guide roadmap decisions
Coordinate releases and communications; proactively identify and manage delivery risks and issues
Manage dependencies across teams and partner groups inside and outside the product area
Maintain high-quality work tracking and standards in delivery tooling and routines
Embed strong risk and control considerations into scope, planning, and delivery