Senior Product Associate - Marketing Data & Agentic AI

JPMorgan Chase & Co.•Columbus, OH

12d

About The Position

As a Senior Product Associate on the Business Banking Data and Agentic AI team, you will support product development and optimization using user research, customer feedback, data insights, and cross-functional collaboration. You will partner with the Product Manager to discover product opportunities that meet customer and market needs, and help shape how marketing data and intelligent automation improve customer experiences. The role contributes to launching high-quality solutions and improving existing offerings throughout the product life cycle.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area.
Proficient knowledge of the product development life cycle.
Experience with product life cycle activities, including discovery and requirements definition.
Developing knowledge of data analytics and data literacy.
Advanced Jira skills, including writing Jira Query Language (JQL) and configuring epics, stories, and tasks to support product development.
Experience creating and maintaining runbooks, preparing PowerPoint presentations, and documenting workstreams.

Nice To Haves

SQL and data analytics experience.
Product analysis experience focused on data innovation and business banking deposits.
Strong research and technical skills in the data space and understanding of large-scale marketing campaigns.
Experience researching complex transactions and building control reports and AI-powered marketing and customer engagement solutions.
Experience with Agentic AI and LLM use-case discovery, and partnering with Data Science, AI, Architecture, and Product teams.
Knowledge of data governance, controls, and responsible AI, as well as prompt design, testing, and evaluation.

Responsibilities

Partner with the Product Manager to identify product opportunities based on customer and market needs through user research and discovery.
Consider and plan for upstream and downstream effects of new features on the overall product experience.
Support user research, journey mapping, and market analysis to inform the product roadmap and identify valuable features.
Analyze, track, and evaluate product metrics, including delivery against time, cost, and quality targets throughout the product development life cycle.
Write requirements, epics, and user stories to support product development.
Work with data and analytics professionals to interpret and analyze data.
Facilitate data field transfers between source systems.
Research data-related fields to identify gaps and develop epics and stories to address them.

Benefits

Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.

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