Senior Product Associate, GROW

JPMorgan Chase & Co.•New York, NY

About The Position

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As Sr. Product Associate within GROW, you will contribute to the development of employee-facing product offerings in the talent & performance space by translating customer needs into high-quality, scalable product capabilities. You will act as a voice of the customer for your product area, partnering with design, engineering, data, and operations to deliver measurable improvements to user experience and business outcomes. This role supports product strategy and vision at the portfolio level while managing execution for a defined set of features, workflows, or product modules across the product life cycle.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Experience in product life cycle activities including discovery and requirements definition
Solid knowledge of product development life cycle, design, and data analytics
Strong communication and presentation skills; ability to collaborate with diverse audiences
Familiarity with launching or supporting product launches
Proven ability to work collaboratively with technical teams

Nice To Haves

Understanding of AI concepts, machine learning models, and relevant tools
Prior experience working in a highly matrixed, complex organization
Knowledge of Oracle HCM (Human Capital Management) and Service Now a plus
Knowledge of data governance, consent management and regulatory standards a plus
Understanding of talent planning, employee profile data, skills taxonomy and AI-powered talent solutions a plus

Responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Maintains and develops a product backlog for assigned features/areas that supports the strategic roadmap.
Writes requirements, epics and user stories for assigned features/areas
Tracks key success metrics for assigned products or features; contributes to establishing KPIs and optimizing based on user feedback and data analysis
Participates in discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Supports release management and testing lifecycles for feature team/s
Assists in addressing defects/production issues and reporting requirements
Participates in Agile routines and applies best practices