Senior Product Applications Engineer - Interconnects

Ciena • Ottawa, ON

18d • Onsite

About The Position

Ready to take your design experience from the lab and into the real world? The Ciena Interconnects Product Applications Engineering team is growing to build on our success. We are a multi-disciplined team with extensive design experience, and are a great fit for an experienced design engineer looking to expand their view and scope. About the role: Step into a highly technical, hands-on role at the center of Ciena’s industry-leading coherent optical module and components business. This position blends deep engineering expertise with direct customer engagement, giving you the opportunity to shape next-generation interconnect solutions while solving real-world integration challenges in the lab and alongside major global content providers. Customers partner with Ciena for mission-critical data communication, our innovative technologies, and proven track record. Together, we enable the next generation of interconnect technologies. This is an onsite role in our Kanata, ON office.

Requirements

• 8+ years of design experience in a relevant discipline (hardware, embedded software, optics or system integration) and ideally this experience is in optical/electrical module technologies.
• Demonstrated problem-solving and analytical capability through first-product bring-up.
• Strong communication and teamwork skills in fast-paced technical environments.
• Proven ability to collaborate effectively across engineering and customer-facing teams.

Nice To Haves

• Knowledge of optical module components such as lasers, digital signal processors (DSPs), transimpedance amplifiers (TIAs), and optical receivers.
• Experience with high-speed DSP-based electrical serializer/deserializer (SerDes) architectures.
• Previous customer-facing engineering experience with a strong customer-first mindset.
• Experience writing datasheets, software API guides, or application notes.
• Masters / PhD in Computer Science or Electrical / Computer Engineering.

Responsibilities

• Work alongside and lead technical guidance with Product Line Management (PLM) to support design wins and clearly articulate Ciena’s module and component technologies.
• Develop reference designs (hardware and software) and define API suites that accelerate customer integration.
• Facilitate technical working sessions with customer engineering teams, documenting issues and driving timely resolution.
• Perform lab testing to reproduce customer issues and collaborate with R&D to find solutions.
• Deliver on-site customer support as needed to troubleshoot and expedite integration activities.
• Build and execute product demos or evaluation boards to showcase Ciena solutions for customers and at industry events.

Benefits

• Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time.
• We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees