Senior Product Analyst - Stock Plan Services Customer Solutions

Fidelity Investments • Merrimack, NH

4d • Onsite

About The Position

The Product Analyst works within the Fidelity Workplace Investing Agile Model as a member of the SPS Customer Solutions Chapter. Product Analysts are tasked with collaborating with Product Managers to elicit, document, and translate high complexity business requirements into Agile feature-level epics. They also drive the effort for developing and executing business acceptance test plan, test strategy and implementing solutions to ensure the highest level of integrity, accuracy, and overall quality are included in the final product. The Product Analyst must have proven experience with strong analytical and problem-solving skills. Key attributes that make up a successful Product Analyst are highly motivated, 'self-starters' with a sense of ownership, driven to succeed. The Product Analyst is successful working individually and within a team structure.

Requirements

• Demonstrated knowledge (5 plus years) of business analyst techniques, for example: elicitation, current/future state analysis, flow diagramming, benchmarking, business rules and risk analysis, user acceptance testing and product documentation.
• Agile mentality; experience with Jira or similar Agile backlog management tool, Confluence, Mural preferred
• Enjoy solving problems and able to resolve conflicts through strong mediation skills
• Outstanding listening, verbal, and written communication skills
• Proven analytical, critical thinking and problem-solving skills
• Excellent time management skills
• Proven ability to write clear, concise product documentation and communications
• Positive demeanor and flexible, with ability to adapt to the changing needs of the chapter.

Nice To Haves

• Bachelor’s degree preferred
• CPAB/CSPO Certification desirable

Responsibilities

• Collaborate with Product Managers to elicit, document, and translate high complexity business requirements into Agile feature-level epics.
• Drive the development and execution of business acceptance test plans and strategies.
• Implement solutions to ensure the highest level of integrity, accuracy, and overall quality in the final product.
• Facilitate and orchestrate across multiple teams, business units, squads, and business partners.
• Facilitate workshops and speak publicly to broad audiences.
• Write clear, concise product documentation and communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior