Senior Product Analyst - Remote

UnitedHealth Group•St. Louis, MO

4d•$72,800 - $130,000•Remote

About The Position

The Senior Product Analyst – Incentive Solutions is responsible for driving client satisfaction, delivering high-quality incentive program design, and optimizing member engagement across a portfolio of industry-leading products. This role serves as the strategic lead for incentive program discovery, implementation, and ongoing performance management. This position plays a critical role in indirectly leading and coordinating Incentive Solution Support Associates to ensure successful program execution. Through influence and oversight in a matrixed environment, the Senior Product Analyst ensures all requirements are met with accuracy, timeliness, and quality throughout both implementation and ongoing program management. The ideal candidate will bring a strong combination of product, client, and operational expertise, along with the ability to translate business needs into scalable, result-driven solutions.

Requirements

1+ years of proven experience in direct or indirect leadership, including coordinating work and driving outcomes without formal reporting authority
1+ years of demonstrated success in client-facing roles, including presentations, solutioning, and relationship management
Experience in product management, sales, marketing, or incentive/engagement solutions
Proven ability to translate business requirements into operational execution
Experience working cross-functionally and building effective partnerships across teams
Demonstrated ability to identify challenges, solve problems, and drive results in a fast-paced environment
Proficient in Microsoft Excel, Word, and PowerPoint
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Experience within healthcare, wellness programs, or incentive-based solutions
Familiarity with member engagement strategies and performance analytics
Proficient in SharePoint
Solid organizational and prioritization skills with attention to detail

Responsibilities

Manage the full lifecycle of main incentive programs
Lead client discovery sessions to assess goals, identify needs, and uncover opportunities to enhance engagement and outcomes
Translate client requirements into clear, actionable program designs and implementation plans
Provide indirect leadership and coordination of Incentive Solution Support Associates, ensuring alignment on priorities, timelines, and deliverables
Assign, prioritize, and monitor work to ensure accurate and timely implementation and ongoing program support
Establish accountability and maintain oversight of execution, ensuring consistent delivery of high-quality results
Identify and remove barriers to ensure team effectiveness and operational efficiency
Conduct regular business reviews with internal and client stakeholders to assess program performance, member engagement, and satisfaction
Proactively identify risks and performance gaps, implementing solutions before client impact occurs
Recommend and implement program enhancements internally to improve engagement, outcomes, and return on investment
Ensure programs remain aligned with client objectives to drive retention and minimize attrition
Serve as a key liaison between Account Management, product, and operational teams, ensuring alignment and effective communication
Deliver client-facing presentations and insights demonstrating program value and performance
Support training and communication initiatives to promote successful adoption and utilization of programs
Partner with cross-functional teams to support continuous improvement and integrated solution delivery