Senior Product Analyst

Western Alliance Bank • Phoenix, AZ

5d • Onsite

About The Position

As a Senior Product Analyst, you will collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and the Executive Team to deliver materials supporting various treasury management solutions. You will provide training, pricing, and product benefits to internal partners for the rollout of new and enhanced commercial card products. Additionally, you will develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap, research market opportunities for new product enhancements, identify process improvements and automation opportunities for the commercial card product offering, and partner closely with multiple third-party vendors. In this role, you will perform strategic research, gather and analyze market data on product performance, and liaise with people in partner departments in marketing, IT, and Risk Management/Compliance to ensure information flows and milestones are achieved. Supporting the Product Manager, you will perform or coordinate work from product concept and business case analysis to technical development and introduction, all the way through to ongoing maintenance and improvement.

Partner with the Product Management team in executing the Bank's strategic plan, with a specific focus on assisting with the efforts to develop and operate profitable banking products. Regularly engage with product analysts/specialists and the sales team and assist in developing training plans for the sales team regarding product features, benefits, and value proposition. Contribute to product development objectives, managing product health, and responsiveness to market dynamics.

Support the Product lifecycle process and execute work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance, as well as manage features and enhancements from concept through production release.

Contribute to the product suite's success by managing product health and effectiveness, proactively addressing obstacles to product development, product adoption, deteriorating product performance, competitive analysis, mitigating risk from market developments, and complications in service delivery.

Provide regular and ad hoc management reports, as well as perform research needed for responses to regulator and audit inquiries, and collaborate with the product team along with IT, Compliance, Legal, etc., to plan, design, analyze, test, and train to ensure accurate billing and profitability of new product roll outs.

Requirements

• 5+ years of related experience in Product Management, Treasury Management Sales or similar field.
• Bachelor's degree or equivalent experience required.
• Intermediate to advanced knowledge of general financial services or banking products and services.
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced knowledge of banking products, including treasury management, credit cards, as well as pricing dynamics.
• Market specific awareness.
• Intermediate to advanced experience with the design and delivery of presentations and management reporting.
• Experience with key systems utilized in product management.
• Advanced speaking and writing communication skills.

Nice To Haves

• Bachelor's degree in related field preferred.

Responsibilities

• Collaborate with Product Managers, Product Analysts, Sales, IT, Risk, Legal, and Executive Team to deliver materials in support of various treasury management solutions.
• Provide training, pricing and product benefits to internal partners in support of rollout of new and enhanced commercial card products.
• Develop and maintain detailed technical product knowledge to support internal partner needs and the product enhancement roadmap.
• Research market opportunities for new product enhancements.
• Identify process improvements and automation opportunities for the commercial card product offering.
• Partner closely with multiple third-party vendors.
• Perform strategic research and gather and analyze market data on product performance.
• Liaise with people in partner departments in marketing, IT, and Risk Management/Compliance to ensure that information flows and milestones are achieved.
• Support the Product Manager by performing or coordinating work from product concept and business case analysis to technical development and introduction, through ongoing maintenance and improvement.
• Partner with the Product Management team in executing the Bank's strategic plan, focusing on developing and operating profitable banking products.
• Regularly engage with product analysts/specialists and the sales team and assist in developing training plans for the sales team regarding product features, benefits, and value proposition.
• Contribute to product development objectives, managing product health, and responsiveness to market dynamics.
• Support the Product lifecycle process and execute work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance.
• Manage features and enhancements from concept through production release.
• Contribute to the product suite's success by managing product health and effectiveness.
• Pro-actively address obstacles to product development, product adoption, deteriorating product performance, competitive analysis, mitigating risk from market developments, and complications in service delivery.
• Provide regular and ad hoc management reports.
• Perform research needed for responses to regulator and audit inquiries.
• Collaborate with the product team along with IT, Compliance, Legal etc., to plan, design, analyze, test and train to ensure accurate billing and profitability of new product roll outs.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• 401k matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program
• Opportunity to bolster business knowledge
• Learning the ins and outs of how successful companies operate and manage their finances
• Invaluable hands-on experience to help grow your career

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree