Senior Product Analyst

American Integrity Insurance Company of Florida, Inc.•Tampa, FL

7h•Onsite

About The Position

The Senior Product Analyst supports Product leaders in planning, designing, maintaining, and implementing assigned insurance products and states. The role collaborates with the Product team and business partners to deliver product changes, enhancements, regulatory updates, and changes to rates, rules, and forms. The analyst researches product, coverage, workflow, rating, regulatory, and market issues; analyzes data; develops reports and recommendations; and coordinates product, system, and workflow updates. The role also manages assigned product lines, including strategic planning, ongoing maintenance, system projects, state filings, regulatory reports, and communications and training materials. The position is based onsite in the Tampa office and follows a Monday–Friday, 8:30 a.m.–5:30 p.m. schedule. Work takes place in a normal business office environment, with minimal travel as required.

Requirements

Bachelor’s degree (B.A. or B.S.), or related experience and/or training, or a combination of education and experience.
Three to five years of Property & Casualty insurance product experience.
Understanding of personal lines insurance concepts, policy forms, coverage interpretation, policy layout, and rating methodology.
Ability to read, analyze, and interpret insurance regulations, filing documentation, rate and rule manuals, and policy forms.
Working knowledge of policy administration systems, project management, requirements documentation, and user acceptance testing.
Experience with filings tools such as SERFF and OIR, and with state filing procedures and practices.
Strong communication, organizational, and time-management skills.
Ability to mine and analyze data and develop strategic recommendations.
Strong spreadsheet and database skills, including excellent Excel skills.
Ability to handle multiple projects simultaneously.
Ability to define, analyze, and solve problems.
Ability to present ideas and information clearly, concisely, diplomatically, and in an organized manner; gather and consider perspectives from multiple parties; listen and respond effectively; and communicate effectively in settings that include aligned or unaligned feedback.
Experience with group presentations, public speaking, and presentation development.
Ability to remain stationary for periods of time while operating a computer or other office productivity machinery, and occasionally move around the office to access files or equipment or communicate with coworkers.

Nice To Haves

Personal lines insurance product experience.
Experience with data analytics and data mining.
Experience with COGNOS, Access, Tableau, and SQL.

Responsibilities

Research and analyze product issues, collect data, develop reports, present findings and recommendations, and help coordinate product, system, or workflow updates.
Research forms, coverage, workflow, and rating questions and recommend product changes based on analysis.
Participate in system updates, including developing requirements with IT partners, completing pre- and post-implementation user testing, and resolving defects with IT.
Develop and present product rules, policyholder notices, and coverage forms to Product leaders; publish documentation updates and help maintain the Forms Matrix.
Prepare, review, and deliver communications and training documentation for product users.
Create and maintain rate and rule manuals for state product strategies, compliance, and filings with state insurance departments.
Research and track competitor, industry, and market data for assigned states and product lines, and recommend policy, coverage, rating, or rule changes.
Complete assigned product filings, develop and submit responses to filing objections, and support timely approval of product changes.
Prepare and submit assigned state regulatory reports.
Research statutory changes and present findings to Product leaders.
Maintain current, well-organized product folders and information.
Track competitor filings by state and produce scheduled weekly reports.
Review and recommend procedure or workflow changes, document recommendations, and implement changes as requested.
Independently manage an assigned product line, including strategic planning, ongoing maintenance, associated system projects, and required filings.
Participate in training or mentoring Product Analysts and new team members.
Perform additional duties as needed.