Senior Principal Technical Program Manager (TPM) – Repair Services Operations
About The Position
Oracle Cloud Infrastructure (OCI) is seeking a Senior Technical Program Manager to lead operational improvement programs across our global Repair Services organization. In this role, you will drive initiatives that improve repair quality, reduce failure rates, enhance vendor performance, and strengthen operational processes that support Oracle's cloud infrastructure. You will work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external service providers to identify issues, implement scalable solutions, and ensure efficient, high-quality repair operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex operational challenges, and can drive alignment across multiple teams.
Requirements
- Senior Principal Technical Program Manager (TPM) experience
- Experience leading operational improvement programs
- Experience in repair quality improvement
- Experience in reducing failure rates
- Experience in enhancing vendor performance
- Experience in strengthening operational processes
- Ability to work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external service providers
- Ability to identify issues and implement scalable solutions
- Ability to ensure efficient, high-quality repair operations
- Thrives in a fast-paced environment
- Enjoys solving complex operational challenges
- Can drive alignment across multiple teams
Responsibilities
- Lead operational improvement programs across our global Repair Services organization.
- Drive initiatives that improve repair quality, reduce failure rates, enhance vendor performance, and strengthen operational processes that support Oracle's cloud infrastructure.
- Work across Engineering, Quality, Supply Chain, Logistics, Customer Support, and external service providers to identify issues, implement scalable solutions, and ensure efficient, high-quality repair operations.
Benefits
- Flexible medical
- Life insurance
- Retirement options
- Volunteer programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
