Senior Principal Product Manager – VME (Services & Strategic Customer Engagement)

Hewlett Packard Enterprise • San Jose, CA

10h • Hybrid

About The Position

The Product Manager for VME Services is responsible for defining, evolving, and scaling VME service offerings while increasing the team’s bandwidth to effectively respond to customer and sales escalations. This role serves as a key product point of contact for strategic customers, working closely with sales, customer success, support, and engineering to address critical issues, shape service requirements, and ensure customer needs are reflected in the product roadmap. The PM translates real-world usage, escalation learnings, and strategic customer feedback into actionable service improvements that drive reliability, adoption, and long-term customer value. HPE is looking for a Product Manager to help define and deliver the next generation of Virtualization platform - HPE VM Essentials. In this role, you will own key product capabilities from strategy through execution, working closely with engineering to deliver scalable, secure, and reliable solutions for enterprise customers.

Requirements

• Bachelor's degree or equivalent in computer science, engineering, or related field of study; MBA or advanced degree in computer science or engineering preferred.
• 10+ years of work experience in related field
• Technical understanding and knowledge of the relevant industry.
• Translation of technical requirements/functions into business value for the customer.

Nice To Haves

• Extensive team skills and ability to cross functionally drive/influence work through others.
• Ability to mentor and lead teams to achieve results for complex, ambiguous projects.
• Works cross-functionally to align with Go to Market, operations, and other functions.
• Extensive skills in cost efficient solution building, financial performance metric creation and analysis
• Extensive business acumen and knowledge of root cause analysis and problem detection.
• Communicates effectively and can tailor message to various audiences.
• Ability to engage with analysts and industry experts.
• Technical understanding and knowledge of the relevant industry and can provide product specific technical training to the team.

Responsibilities

• Define product vision, strategy, and roadmap for core cloud and platform services
• Partner closely with engineering to deliver high-quality features from concept to launch
• Gather and prioritize customer, partner, and field feedback to inform product decisions
• Collaborate with sales, marketing, and customer success to support launches and adoption
• Analyze usage data, customer insights, and market trends to guide prioritization

Benefits

• Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal