Senior Principal Payment Tech Development Manager

Capital One•Riverwoods, IL

4d•$161,500 - $184,300•Onsite

About The Position

The Senior Principal Payment Tech Development Manager will serve as a high-impact enterprise leader, strategic influencer, and head of a high-performing engineering organization. This role is responsible for directing the end-to-end design, development, testing, certification, and delivery of contact/contactless chip technologies, mobile payments, and emerging payment devices. A critical focus includes leading the development of card- and wallet-related functional and security requirements, test plans, and tools necessary for executing D-PAS card personalization and Mobile D-PAS Wallet validations—both of which are vital prerequisites for successful D-PAS product acceptance. As a key technical authority and organizational people leader, the Senior Manager will build, scale, and inspire a world-class engineering team. They will champion cross-functional alignment, manage critical executive and multi-party stakeholder ecosystems, drive strategic vendor relationships, and proactively mitigate high-level risks or customer-impacting issues.

Requirements

High School Diploma, GED or equivalent certification
At least 6 years of payment technology research and development experience
At least 4 years of experience supporting, partnering and interacting with internal or external business clients
At least 4 years of people management and performance management experience

Nice To Haves

Bachelor's or Master’s Degree in Engineering, Computer Science or Technology
Experience managing and scaling engineering teams in a fast-paced corporate environment
Experience leading large-scale deployment projects involving EMV payments systems, mobile payment technologies (including cloud-based payments) and secure elements
Deep understanding of EMV Functional and EMV Security requirements

Responsibilities

Directly recruit, hire, and build a high-performing engineering and validation organization; design the team structure to support evolving payment technology roadmaps.
Own performance management, goal setting, and career development pathways for direct reports; actively cultivate the next generation of technical leaders and people managers within the group.
Foster an inclusive culture of technical excellence, continuous learning, and absolute accountability within the development and testing teams.
Strategically manage resource allocation, capacity planning, and headcount budgeting to balance immediate delivery needs with long-term strategic initiatives.
Lead and direct engineering teams to design and develop next-generation payment technologies across card acceptance and payment devices (including contact/contactless chips, mobile, and cloud-based payments).
Serve as the final technical authority contributing to product technology specifications, balancing functional innovation with rigorous security features.
Act as the primary liaison and trusted advisor to executive leadership, business partners, and global cross-functional teams, translating complex technical payment roadmaps into clear business outcomes.
Manage complex, matrixed relationships with internal and external stakeholders to drive alignment on new and updated payment standards, specifications, and deployment strategies.
Standardize communication channels to resolve competing priorities across business lines, ensuring seamless product integration and delivery.
Establish and oversee comprehensive testing requirements, test plans, and procedures for cutting-edge payment technology products.
Own the overarching strategy and development of requirements/tools needed for execution of Card Personalization Validation and Mobile Provisioning Validation processes.
Collaborate in defining global certification requirements and compliance programs to guarantee high-quality, standardized product rollouts.
Manage high-value relationships with external vendors, including card and chip manufacturers, test laboratories, test tool providers, and mobile developers.
Represent the organization and spearhead technical positions within relevant global standardization organizations to influence the future of payment specifications.
Establish SLAs and governance models to oversee external partners, ensuring delivered services and tools strictly align with corporate benchmarks.
Anticipate systemic risks, technical bottlenecks, or customer-impacting vulnerabilities; design mitigation strategies and lead executive-level escalations when necessary.