Senior Principal Payment Industry Relations Manager
About The Position
The Industry Relations team is trusted to fulfill leadership positions in global payments industry associations. In this role, you will help manage the strategy of Capital One's Global Payment Network industry participation, influencing standards and specifications related to payments, digital identity, and emerging technologies (such as agentic commerce) within a collaborative and consensus-driven environment. The team leads industry engagement with EMVCo, FIDO, W3C and other associations for the Global Payment Network. A successful candidate will possess a natural curiosity about payments technology, a balance of business and technical acumen, and the foresight to determine which industry developments will be most impactful to Capital One. Experience contributing to industry associations, working for a payment network, or working with e-commerce and authentication technologies is highly valued.
Requirements
- High School Diploma, GED or equivalent certification
- At least 5 years experience working in e-commerce, authentication or digital identity product development
Nice To Haves
- Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering or Business Administration
- 6+ years of experience developing standards specifically focused on e-commerce technologies
Responsibilities
- Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.
- Contribute to the development of global payment specifications, advocating for GPN’s position in standards, specifications, and industry initiatives with diplomacy alongside senior industry peers.
- Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments to help shape the network's point of view.
- Effectively communicate industry developments to internal stakeholders, including senior leadership.
- Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the broader organization.
Benefits
- performance based incentive compensation
- cash bonus(es)
- long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
