About The Position
Verint is building a unified, modern commercial model across its combined product portfolio. The Senior Pricing & Packaging Manager will own pricing and packaging strategy across the full product line — Verint WFM, Verint QM, CoPilots, CX Analytics, IVA/IVR, Knowledge Management, Verint Recording, Calabrio WFM, Calabrio QM, Calabrio Analytics, and the C-ONE bundle. You will define how we go to market, how we monetize AI, and how we make it easier to sell, easier to buy, and easier to bill.
Requirements
- Strong financial modelling and value-based pricing analysis
- Ability to design tiers that are intuitive for buyers and motivating for sellers
- Confident presenter — able to influence and align SVP and Executive Leadership
- Cross-functional collaborator across Sales, Product, Marketing, and Finance
- Change management — guiding customers onto new pricing with minimal churn impact
- Bachelor's degree or equivalent relevant experience required
- 8+ years in Pricing, Product Marketing, Product Management, or Strategy — B2B SaaS focus
- 3+ years building AI pricing models and packaging frameworks for multi-product portfolios
- Proven track record of pricing changes that drove measurable revenue growth
- Experience monetizing AI, platform, or consumption-based products strongly preferred
- Contact center, WFM, or CX software domain knowledge highly preferred
Nice To Haves
- MBA preferred — not required for candidates with a strong commercial track record
Responsibilities
- Design and own the go-forward pricing and packaging architecture across all products
- Build a unified good/better/best tier structure — simple to explain, compare, and buy
- Own the AI monetization model — evaluate and recommend credits, consumption, outcome-based, or hybrid structures
- Ensure AI capabilities are bundled into tiers to drive adoption, not blocked behind add-on charges
- Lead SKU rationalization — reduce complexity across the combined portfolio
- Develop value-based pricing grounded in customer ROI, competitive benchmarking, and willingness-to-pay analysis
- Build financial models to quantify the revenue and margin impact of pricing changes and tier restructures
- Manage real-time discount recommendation tooling in CRM for pre-approved deal structures
- Enable sellers with pricing collateral, AI value narrative, competitive positioning, and ROI tools
- Partner with Product, Marketing, Finance, and Sales Ops to operationalize all commercial model changes
- Own pricing and packaging strategy across the full Verint portfolio — including AI monetization models, tier design, and SKU rationalization
- Lead end-to-end execution from business case through to field enablement, working across Product, Sales, Marketing, and Finance to ensure every pricing change lands and performs
Benefits
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications
- Comprehensive benefits for various life circumstances and needs
- Great opportunities for career development
- Balanced work-life to achieve personal and professional success
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What This Job Offers
Job Type
Full-time
Career Level
Senior
