Senior Practitioner What's ok? Australia

JSS•Richmond, VA

11h•Hybrid

About The Position

The Senior Practitioner will use specialist knowledge to provide practice leadership and evidence-informed psychoeducation, support, and advice to individuals contacting What’s ok? Australia. This role will also contribute to practice quality, workforce, and service improvement for the new harmful sexual behaviour prevention service. What’s ok? Australia is a national anonymous helpline and online early intervention service launching in 2026 for young people concerned about their sexual thoughts and behaviours, and for parents, carers, and professionals concerned about a young person’s problematic and harmful sexual behaviour. The service aims to promote safety, responsibility, healthy development, and early intervention through a compassionate, non-judgmental, and evidence-informed approach. This is a unique opportunity to be part of the development and launch of an innovative national service. Successful applicants will contribute to shaping service delivery, practice approaches, and resources. The role involves driving evidence-informed service improvement through auditing, quality assurance, and data analysis to strengthen service quality, safety, and effectiveness, contributing to child sexual abuse prevention and early intervention efforts nationally. The role is based at the Richmond office and is flexible between 0.6-1FTE, with some after-hours work included.

Requirements

Tertiary qualification/s in social work, psychology, or the social sciences is essential.
Extensive practice experience with young people concerned about their own sexual thoughts and behaviours or have engaged in harmful sexual behaviours.
Extensive practice experience with children at risk of experiencing child sexual abuse and their families.
Extensive practice experience working on a helpline managing difficult and challenging topics.
Extensive practice experience in other relevant fields (e.g., family violence).
Proven ability to apply psychological, social work, or behaviour change knowledge, approaches, and evidence-based frameworks (e.g., trauma-informed practice, Good Lives Model) when working with young people to prevent or disrupt harmful sexual behaviour and improve practice outcomes.
Ability to assess and respond to risk, including safety planning.
Ability to respond to questions and concerns related to relationships, consent, boundaries, and harmful sexual behaviour (HSB) in an age-appropriate and developmentally informed way.
Superior written and verbal communication skills.

Responsibilities

Provide practice leadership and evidence-informed psychoeducation, support, and advice to individuals contacting What’s ok? Australia.
Contribute to practice quality, workforce, and service improvement.
Contribute to shaping service delivery, practice approaches, and resources.
Drive evidence-informed service improvement across the helpline and online resources, utilising auditing, quality assurance, and data analysis processes.
Identify trends, generate insights, and strengthen service quality, safety, and effectiveness.
Contribute to the ongoing advancement of child sexual abuse prevention and early intervention efforts nationally.
Collaborate with the team, applying professional expertise, and contributing to the ongoing review and enhancement of What’s ok? Australia Helpline operations and delivery.
Lead and assist with specific projects.
Fulfil administrative requirements, including data entry and case note writing.
Write professional reports.