Senior Practice Manager-Bluhm Cardiovascular Institute

Northwestern Memorial Healthcare • Chicago, IL

11d • $50 - $68

About The Position

The Senior Practice Manager for the Bluhm Cardiovascular Institute (BCVI) reflects Northwestern Memorial’s mission, vision, and values and follows its Code of Ethics, Corporate Compliance Program, organizational policies, and applicable regulatory and accreditation standards. The role manages complex clinical programs that require ongoing collaboration across business units, oversees operations at one or more practice sites, and supervises clinical and administrative support staff.

Requirements

• Bachelor’s degree.
• Five years of health care experience.
• Two years of management experience.
• Experience working in a clinical environment.
• Experience in an outpatient setting.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Nice To Haves

• Master of Business Administration (MBA) or Master of Health Administration (MHA).
• Academic medical center experience.

Responsibilities

• Manage front-line non-exempt office staff, including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across operating hours to support patient access and satisfaction, provider and staff productivity, cost savings, and operational efficiency.
• Purchase supplies through the Group’s online ordering and shopping-list system within the specified budget.
• Report monthly productivity results to providers and staff.
• Ensure site staff accurately collect and enter data through training and compliance monitoring, and facilitate and oversee information flow to and from NMG’s Central Office.
• Participate actively in corporate committees and task forces.
• Provide financial analysis to support planning and cash-flow management, and review variance explanations.
• Communicate budget and variance information to professional staff.
• Develop a comprehensive understanding of individual job functions to identify training and development opportunities.
• Identify and communicate priorities, timelines, and accountabilities to support efficient resource use and an open, productive work environment.
• Work with senior management to define team performance goals; monitor progress with staff, manage disciplinary issues, and provide ongoing feedback.

Benefits

• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection against unexpected life events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior