Patient Education Specialist - Bluhm Cardiovascular Institute Full-time Days
About The Position
The Patient Education Specialist at the Bluhm Cardiovascular Institute coordinates the development, implementation, and maintenance of resources and programs that support patient education across the continuum of care. Under the supervision of the Patient Education Program Manager, the specialist collaborates with clinicians and consumers to enhance patient experience and outcomes and to establish Northwestern Memorial as a trusted source of health information. The role supports educational opportunities across outpatient and inpatient settings, physician offices, the Health Learning Center and its satellites, and the Alberto Culver Center. The specialist provides clinical consultation and coordinated patient education resources, supports staff education and development, monitors quality and accessibility of educational materials, and helps ensure compliance with regulatory and organizational standards. The role also uses current research to improve education resources and programs, develops and delivers presentations, and adapts teaching approaches to the age-specific learning needs of class participants.
Requirements
- Illinois professional licensure based on specialty.
- Healthcare-provider-level Cardiopulmonary Resuscitation recognition.
- Master’s degree in nursing or a healthcare-related field, focused on adult or clinical education.
- Five years of professional clinical experience.
- Excellent written and verbal communication skills.
- Proficiency in Word, Excel, and PowerPoint.
- Self-directed work style.
Nice To Haves
- Demonstrated success in developing, delivering, and evaluating educational materials and strategies.
Responsibilities
- Communicate effectively with clinicians and patients involved in patient education and the Health Learning Center.
- Coordinate review of vendor materials and classes and ensure compliance with standards.
- Assess and communicate patient education staff development needs to the Patient Education Program Manager.
- Conduct educational programs for appropriate physician, nurse, and patient groups in the relevant clinical area.
- Monitor the quality and accessibility of patient education materials throughout NMC.
- Assist with timely review and development of educational materials, including video, print, Intranet, and Internet content, and ensure compliance with standards.
- Provide patient education consultation using in-depth clinical knowledge, skills, and expertise across the continuum of care.
- Provide quality, comprehensive, and coordinated patient education resources and services.
- Guide staff in methods for evaluating indicators of quality patient education.
- Integrate research-based knowledge and clinical expertise into decision-making.
- Develop and deliver presentations on patient education topics.
- Write papers related to patient education and present them for publication.
- Serve as an advocate for patients, families, coworkers, the community, and the nursing profession.
- Participate in programs that meet staff continuing education needs.
- Serve as a resource to staff developing appropriate learning materials.
- Provide formal education to internal and external groups relevant to the area of specialty.
- Provide formal orientation and education to staff relevant to the area of specialty.
- Identify patient education needs at all patient access points.
- Facilitate compliance with regulatory patient education guidelines.
- Use current research findings to support and improve patient education resources, activities, and programs.
- Adapt class teaching methods to the age-specific learning needs of the target audience.
- Perform other duties as assigned.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
