Senior Practice Manager Gastroenterology

Banner Health • Sun City, AZ

3d

About The Position

The Senior Practice Manager provides interim practice management support across assigned regional locations based on organizational need. The role plans, organizes, directs, and controls clinic and facilities management activities to maintain operations and achieve established goals. It requires travel to assigned practice locations and includes supporting other practice leaders and working on regional projects when an interim assignment is not available.

The manager directs clinic staff and day-to-day operations, monitors and adjusts clinic systems, supports accreditation and regulatory compliance, and ensures quality patient services and satisfaction. The role also manages physician relations, facility and equipment needs, marketing-plan implementation, budgets, and staff hiring, training, coaching, performance reviews, and workflow.

Requirements

• Bachelor’s degree in business, healthcare, or a related field.
• At least three years of experience managing a health care facility.
• Knowledge of health care or business administration, medical practice and clinic management, clinic operational structures and systems, and related policies, procedures, and processes.
• Leadership experience that includes managing staff and budgets.
• Excellent written and verbal communication skills.
• Excellent public relations, human relations, and conflict-resolution skills.
• Ability to interact successfully and positively with physicians and employees at all organizational levels.
• Ability to travel to assigned practice locations.

Nice To Haves

• Additional related education and/or experience.

Responsibilities

• Direct day-to-day clinic staff activities on an interim basis and monitor clinic operations, adjusting systems as needed to achieve established policies, goals, and objectives.
• Participate in accreditation processes and maintain compliance with applicable local, state, and federal codes and regulations.
• Ensure efficient systems for quality patient services and patient satisfaction, and resolve patient concerns.
• Manage physician relations, including practice management, orientation, follow-up support, and resolution of physician concerns.
• Determine facility maintenance, equipment, and repair needs and coordinate internal or external resources to address them.
• Participate in developing marketing plans and ensure their implementation and evaluation; serve as a liaison to community business and civic leaders.
• Oversee development and submission of annual operating and capital budgets and operate within those budgets.
• Select, train, coach, motivate, and evaluate staff; direct workflow, define responsibilities, and implement staff orientation.
• Support other regional practice leaders and complete assigned regional projects when interim opportunities are unavailable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior