Senior Portable Programs Coordinator

Derse•Northbrook, IL

17h•Onsite

About The Position

Derse is a complete face-to-face marketing agency and exhibit builder, focusing on building client sales through trade show, marketing environments, and event programs. The company employs nearly 600 people across various locations including Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and communities in Poland & Germany. As the Senior Portable Programs Coordinator, you will be a key player for the Logistics team, taking the lead on select client onboardings, processing and reviewing freight and transportation claims, managing client inventory, tracking jobs, and placing transportation orders. This role also involves supporting the Logistics Manager and other team members. The position requires prior trade show and portable display background, familiarity with high-volume shipping, and requires residence in the Northbrook area office.

Requirements

Associate degree and / or two or more year of relevant experience.
Prior experience as a Portable Programs Coordinator (or similar) required.
Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment.
Must be able and open to overtime / flexible schedules to meet client demands.
Ability to travel occasionally.

Nice To Haves

Past leadership or supervisory knowledge preferred.

Responsibilities

Lead the initial 6 months of onboarding a client; work through the initial process and solve issues directly with account team to ensure proper set up.
Review daily tracking on shipments to and from shows for aligned clients, as well as other team members’ clients.
In concert with Logistics Manager; process freight claims, including obtaining estimates, filing lost claims, and filing damage claims.
Proactively follow up with project team members (account teams, project management, etc) to gather additional information as necessary.
Assist other team members with monthly billing, including the backlog of shows requiring billing submissions.
Ensure all staff is assisted with processing and approval of credit card and PO purchases for timely billing.
Understand individual client program pricing / work scope per program pricing quoted by estimating.
Immediately bring related job variances to Logistics Manager’s attention.
Create and enter Job Number into Accelerate from the Customer Portal or other sources.
Update Accelerate database including inventory management.
Charge labor promptly to Job Number based off Portable Programs Service Provider Template.
Enter events into Portable Program Calendar for divisional viewing.
Prepare show service orders when necessary and generate PO’s.
Place transportation orders, generate PO and add PO to transportation interface reference line.
Place I&D orders when necessary and generate PO.
Perform quality control prior to shipping.
Reconcile credit card charges in Certify regularly.
Review vendor invoices for accuracy and approve or reject.
If rejected, follow-up with vendor.
Close out assigned job and submit for timely billing.
Use preferred vendor program for Show Services, I&D and Transportation.
Back up other Logistics personnel (including; Logistics Manager) as needed and directed.
Other duties as assigned / required for operational success.