Community Programs Coordinator

ARC Voyagers•Columbus, OH

15h•Onsite

About The Position

The Community Programs Coordinator is responsible for the oversight of assigned program lines for the Career Services Department. Program lines may include services related to work-readiness training, internships, preemployment education, summer work experiences, etc., for adults and/or transition-age youth with disabilities, including intellectual disabilities, developmental disabilities, and/or mental health diagnoses. The Community Programs Coordinator enjoys leading a team and creating a lasting positive impact on people’s lives as they work towards community employment goals. Essential Functions/Job Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Upholds the rights, dignity, and respect of all persons served while promoting independence and selfadvocacy skills. Participates in collaborative projects and initiatives to expand community-based program opportunities. Networks in the community to develop new community business partnerships. Works collaboratively with fellow Community Programs Coordinators in the Career Services Department. Ensures service delivery adheres to CMS, DODD, OOD, and CARF rules and regulations. Provides ongoing training and mentorship to Employment Support Professionals (ESPs) to promote effective service delivery. Determines ESP work schedules and/or caseload assignments. Remains on-call during program hours to support ESPs and address elevated incidents. Participates in enrollment and support team meetings for persons served as required. Ensures adherence to program standards, goals, and objectives to ensure a quality customer experience for each person served. Ensures operations meet applicable health and safety codes. Ensures service assessments, reports, and related documentation are completed accurately and on time by ESPs. Completes billing for program line(s) accurately and on time as assigned. Provides billable service delivery and direct service coverage to persons served to meet the needs of program line(s). A specific productivity standard may be set for certain assignments. Drives personal vehicle and/or agency vehicle to meet the needs of program line(s). Perform other related duties as assigned. Education and Experience Bachelor’s Degree from an accredited college or university in Vocational Rehabilitation, Social Work, Business Administration, or related field; or equivalent combination of education and experience. At least two years of experience in the disabilities field is preferred. At least two years of experience providing career services, career planning, career counseling, and/or job coaching is preferred. At least one year of supervisory experience is preferred Skills and Abilities Exceptional critical thinking and problem-solving skills. Exceptional computer skills, including the ability to use Microsoft Suite at a high level. Strong verbal communication and the ability to positively motivate a team. Strong written communication that is clear and concise. Strong networking skills. Must be a self-starter and demonstrate the ability to work independently and as part of a team. Must demonstrate exceptional coaching and training skills. Must demonstrate exceptional organizational skills and possess the ability to meet deadlines. Must demonstrate a positive attitude and represent the agency and persons served professionally. Eligibility Qualifications Required Licensure and Certifications Must be at least 18 years of age. Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry check. Must be able to maintain a first aid and cardiopulmonary resuscitation certification. Must possess and maintain a valid State of Ohio Driver’s License; meet and maintain insurability standards to drive for company business. Must complete eight hours of training as required by the Ohio Department of Developmental Disabilities upon hire. Must possess and maintain a Certified Employment Support Professional (CESP) credential or able to obtain a CESP after twelve months of employment. Based on job assignment, passing a physical exam may be required. Supervisory Responsibility This role is a leadership position with direct supervising responsibility for program line(s). Work Environment This job primarily operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Position Type/Expected Hours of Work/Travel This is a full-time position. Days and hours of work are typically Monday through Friday, 8:30 a.m. to 4:30 p.m. This position must be available to provide support at other times as needed. Travel is primarily local during the business day. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Bachelor’s Degree from an accredited college or university in Vocational Rehabilitation, Social Work, Business Administration, or related field; or equivalent combination of education and experience.
Exceptional critical thinking and problem-solving skills.
Exceptional computer skills, including the ability to use Microsoft Suite at a high level.
Strong verbal communication and the ability to positively motivate a team.
Strong written communication that is clear and concise.
Strong networking skills.
Must be a self-starter and demonstrate the ability to work independently and as part of a team.
Must demonstrate exceptional coaching and training skills.
Must demonstrate exceptional organizational skills and possess the ability to meet deadlines.
Must demonstrate a positive attitude and represent the agency and persons served professionally.
Must be at least 18 years of age.
Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry check.
Must be able to maintain a first aid and cardiopulmonary resuscitation certification.
Must possess and maintain a valid State of Ohio Driver’s License; meet and maintain insurability standards to drive for company business.
Must complete eight hours of training as required by the Ohio Department of Developmental Disabilities upon hire.
Must possess and maintain a Certified Employment Support Professional (CESP) credential or able to obtain a CESP after twelve months of employment.

Nice To Haves

At least two years of experience in the disabilities field is preferred.
At least two years of experience providing career services, career planning, career counseling, and/or job coaching is preferred.
At least one year of supervisory experience is preferred
Based on job assignment, passing a physical exam may be required.

Responsibilities

Upholds the rights, dignity, and respect of all persons served while promoting independence and selfadvocacy skills.
Participates in collaborative projects and initiatives to expand community-based program opportunities.
Networks in the community to develop new community business partnerships.
Works collaboratively with fellow Community Programs Coordinators in the Career Services Department.
Ensures service delivery adheres to CMS, DODD, OOD, and CARF rules and regulations.
Provides ongoing training and mentorship to Employment Support Professionals (ESPs) to promote effective service delivery.
Determines ESP work schedules and/or caseload assignments.
Remains on-call during program hours to support ESPs and address elevated incidents.
Participates in enrollment and support team meetings for persons served as required.
Ensures adherence to program standards, goals, and objectives to ensure a quality customer experience for each person served.
Ensures operations meet applicable health and safety codes.
Ensures service assessments, reports, and related documentation are completed accurately and on time by ESPs.
Completes billing for program line(s) accurately and on time as assigned.
Provides billable service delivery and direct service coverage to persons served to meet the needs of program line(s).
Drives personal vehicle and/or agency vehicle to meet the needs of program line(s).
Perform other related duties as assigned.