Senior Platform Software Engineer
About The Position
Oracle Cloud Infrastructure’s Cloud Hardware Support organization is building modern software systems to help data center operations scale as infrastructure grows. The Senior Software Development Engineer will design, build, and operate cloud-native services supporting the full lifecycle of data center hardware operations, including repair workflows, inventory processes, analytics, and operational management. The systems aim to help technicians and managers work efficiently, reduce operational friction, improve visibility, and make repair operations more measurable and predictable. The role focuses on reliable distributed systems and turning complex operational workflows into simple, scalable software experiences. The engineer will contribute independently to major features, collaborate across engineering and operations, and improve the quality, reliability, and maintainability of team-owned systems. Oracle’s IC3 leveling guidance describes senior engineers as operating independently, building major features, improving team practices, and driving design, operational readiness, and risk mitigation for their features and subsystems. The CHS roadmap includes a task-centric repair operator platform, repair analytics, guided workflows, modernized standard operating procedures, inventory and spare-parts signals, and tooling that reduces manual decisions. The Single Pane of Glass vision calls for a unified, mobile-first platform consolidating task execution, inventory management, guided procedures, automation, and analytics for data center technicians and managers.
Responsibilities
- Design, develop, test, deploy, and operate cloud-native services supporting OCI data center hardware operations, repair workflows, inventory processes, analytics, and operational management.
- Build scalable backend services, APIs, workflows, and data integrations connecting operational systems into unified experiences for technicians, managers, and support teams.
- Transform complex operational processes into guided, task-centric workflows with clear states, automated handoffs, validation steps, and measurable outcomes.
- Contribute to systems that improve task prioritization, work assignment, technician productivity, inventory visibility, part readiness, and operational decision-making.
- Implement reliable integrations with ticketing, inventory, knowledge management, telemetry, and reporting systems while ensuring correctness, resiliency, and security.
- Collaborate with product managers, designers, operations leaders, technicians, and partner engineering teams to understand field workflows and translate them into practical software solutions.
- Participate in architecture and design reviews, make technical tradeoffs, and contribute to scalable designs supporting global OCI growth.
- Own major features and subsystems from design through production operation, including monitoring, alerting, incident response, root-cause analysis, and continuous improvement.
- Write secure, maintainable, well-tested code and contribute to engineering standards through code reviews, design documentation, testing strategies, and operational readiness practices.
- Use data, metrics, and production signals to identify bottlenecks, reduce manual effort, improve reliability, and increase the effectiveness of repair and management workflows.
- Help evolve the team’s engineering practices, operational practices, development processes, and ownership models.
- Mentor junior engineers through technical guidance, code reviews, design feedback, and examples of strong ownership and operational discipline.
Benefits
- Medical, dental, and vision insurance, including expert medical opinion
- Short-term and long-term disability
- Life insurance and AD&D
- Supplemental life insurance for employees, spouses, and children
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible or accrued paid vacation, depending on employee eligibility and position
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
- Potential eligibility for bonus and equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
