Senior Platform Services Engineer (7380)

RADIANT GLOBAL LOGISTICS INC • Renton, WA

4d • $93,000 - $115,000 • Onsite

About The Position

The Senior Platform Services Engineer owns the shared platform foundation for Radiant’s digital products, including authentication and authorization for internal and external users, OpenTelemetry observability, shared services, and common service and API contracts. This is a hands-on role focused on establishing these capabilities and creating delivery guardrails such as CI/CD pipelines, contracts, standards, and AI-assisted review. The goal is to help contributors deliver production-grade work reliably with less manual oversight. The initial platform charter is deliberately focused on authentication, observability, shared services, and delivery guardrails; the engineer is expected to triage requests and sequence or defer work outside those priorities. The position operates with independent discretion and significant decision-making authority.

Radiant platforms carry shipment data for transactions subject to ITAR and CUI requirements. Anyone with access to this data must be a U.S. person. The engineer is accountable for building authentication, authorization, and observability foundations that enforce and make this access restriction auditable. Responsibilities include incorporating U.S. person status into access controls, protecting telemetry and shipment data from unauthorized exposure, establishing audit logging, supporting compliance reviews, and escalating suspected unauthorized access or data exposure.

The role provides technical leadership, architecture guidance, code review, and mentorship as the team grows. It also partners with the Product & Experience Lead on feasibility and front-end platform and design-system infrastructure, while keeping the platform focused on its core charter.

Requirements

• Must be a U.S. person as defined under ITAR: a U.S. citizen, lawful permanent resident, or protected individual. Status will be verified prior to employment.
• At least 5 years of software engineering experience, with significant experience in platform, infrastructure, or backend/services roles.
• Deep, hands-on authentication and authorization expertise, including OAuth2/OIDC, SSO, token and session models, and systems such as Cognito, Okta, or Auth0; experience serving both internal and external users.
• Hands-on experience implementing OpenTelemetry and observability across tracing, metrics, and logging, and establishing it as a shared standard.
• Proven experience designing and operating shared services, platform-as-a-product, or API/BFF contracts consumed by multiple teams.
• Strong CI/CD, infrastructure-as-code, and cloud experience with AWS and/or Azure, including automated quality and security gates.
• Track record of setting technical standards, reviewing others’ code, and mentoring engineers.
• Excellent written communication and discipline for asynchronous work with distributed teams.
• Proficient in verbal and written English communication.

Nice To Haves

• Bachelor’s degree in Computer Science, MIS, IT, or a related field.
• React/TypeScript front-end platform familiarity, including backend-for-frontend and design-system infrastructure.
• Experience enabling distributed teams through guardrails rather than manual oversight.
• Experience with AI-assisted developer tooling, such as coding agents or AI code review, to improve throughput and quality.
• Domain experience in logistics, supply chain, or transportation management systems.
• Experience integrating with complex or legacy enterprise systems.
• Security and compliance experience with PII, customer, and partner data.
• Familiarity with Jira, Confluence, and modern collaboration tools.

Responsibilities

• Design, build, and own the shared authentication and authorization layer for internal employees and external customers or partners.
• Own shared observability capabilities, including OpenTelemetry instrumentation, distributed tracing, metrics, logging, and standards for product teams.
• Build and productize common platform services and API/BFF contracts that are self-service, documented, versioned, and consumed across product teams.
• Establish CI/CD pipelines, paved-path templates, and automated quality guardrails, including type safety, linting, testing, security scanning, and AI-assisted code review.
• Define and maintain integration contracts for existing and legacy enterprise systems of record, abstracting their complexity from product teams.
• Provide technical leadership, architecture guidance, and code review as headcount increases, aligning contributions with platform standards.
• Partner with the Product & Experience Lead on feasibility and front-end platform and design-system infrastructure.
• Set technical standards and mentor engineers to raise the team’s overall quality.
• Triage incoming requests and sequence or defer work beyond the core platform charter.
• Perform other platform and engineering tasks as assigned.
• Enforce U.S. person access restrictions for shipment data involving ITAR and CUI transactions through the authentication and authorization layer.
• Ensure observability tools do not expose ITAR/CUI shipment data to unauthorized people, using measures such as data redaction, segregated telemetry storage, and restricted access to dashboards and log tools.
• Build CI/CD and shared-service guardrails to detect and block unauthorized exposure of ITAR/CUI data, and establish audit logging of access to this data as a platform standard.
• Work with HR, Security, DevOps, and product and integration service teams to confirm U.S. person eligibility before access is granted and promptly revoke access following role changes or departures.
• Support compliance reviews and audits, and immediately escalate and help lead responses to suspected unauthorized access or data exposure.

Benefits

• Medical, prescription drug, dental, and vision coverage for the employee and dependents.
• Health Savings Account with employer contributions.
• Flexible Spending Account options for medical and/or dependent care.
• Company-provided life insurance.
• Short-term and long-term disability insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off for vacation, sick leave, and company-observed holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED