Senior Platform Lead & Delivery Manager

Far West FederalArlington, VA
$165,000 - $205,000Hybrid

About The Position

The Senior Platform Lead & Delivery Manager is a player-coach role at the center of an integrated enterprise platform team spanning ServiceNow, Microsoft 365/SharePoint, and Power Platform. Equal parts technical architect and delivery manager, this leader owns the full delivery lifecycle from intake and sprint execution to cross-platform solution design and release oversight.

Requirements

  • Bachelor's degree plus a minimum of 8 years of IT experience, with at least 3 years in a Technical Lead or Delivery Manager capacity for an enterprise development team.
  • Demonstrated architectural knowledge across the ServiceNow platform, Microsoft 365 / SharePoint, and Power Platform ecosystems.
  • Hands-on experience managing Agile delivery cycles, Kanban boards, and intake triage for multi-developer teams.
  • U.S. Citizenship with the ability to obtain and maintain a Public Trust determination.

Nice To Haves

  • Certified ScrumMaster (CSM) or PMI Agile Certified Practitioner (PMI-ACP)
  • ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS)
  • Microsoft Certified: Power Platform Solution Architect Expert

Responsibilities

  • Own the intake funnel from request to deployment.
  • Lead daily stand-ups, sprint planning, retrospectives, and backlog grooming.
  • Triage new work, size development efforts, and dynamically assign tasks across the team to prevent bottlenecks and sustain delivery velocity.
  • Design scalable, integrated solutions that span ServiceNow, SharePoint, and Power Platform.
  • Serve as the final authority on which platform best addresses a given business need - avoiding over-engineering or redundant tooling.
  • Lead mandatory Fit-Gap analyses to ensure out-of-the-box (OOTB) platform functionality is fully evaluated before custom development is scoped or approved.
  • Own code quality standards and release management processes to ensure zero service degradation across enterprise systems during deployments and upgrades.

Benefits

  • medical, dental and vision insurance
  • 401(k) program with employer match
  • paid time off
  • employer-paid basic life and AD&D insurance
  • career development and education assistance
  • performance-based incentives
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